ServiceNow Certification Implementation Specialist in Human Resources Service Delivery (CIS-HRSD) (Remote) at Sigital #vacancy #remote

ServiceNow Certification Implementation Specialist in Human Resources Service Delivery (CIS-HRSD)

Sigital is seeking an experienced, ServiceNow BPC with experience leading implementations with the Employee Workflows-Human Resources Service Delivery (HRSD). Experience with broad modular experience in HRSD that entails leadership, guiding implementations and solutions. We are an Elite-ServiceNow partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs. This is a remote position.

Job responsibilities:

? Subject Matter Expert on the delivery of ServiceNow HRSD.

? Drives process definition, re-engineering, improvement, and gap analysis of current/to-be processes. Identifies solutions from a people, process and technology perspective during workshops with key client sponsors and stakeholders, generating the required outputs to the level required for the subsequent stages of the engagement.

? Lead workshops and design discussions to document requirements which included creating workshop materials.

? Serves as a liaison between client and technical implementation team.

? Applies architecture principles to business solutions.

? Assisting with end to end testing to ensure the product is ready for go-lives.

Qualifications:

? The qualified candidate will have 2+ years of experience + CIS for the delivery and implementation of ServiceNow HRSD core module including:

? Employee Document Management

? Employee Center & Employee Center Pro

? Employee Journey

? HR Agent workspace

? Manager Hub

? HR Case Management

? Enterprise Onboarding Transitions

? Experience with Agent Workspace and Service Portal

? Experience developing detailed implementations

? Experience + CIS for the delivery and implementation of other ServiceNow applications such as ITSM, or CSM is a plus.

? Experience in the delivery and implementation of other HR applications such as Workday, SAP, or Oracle is a plus.

? Proven team player and team builder

? US Citizen

? Excellent communication skills and extensive experience in engaging stakeholders to develop solutions. Prefer previous consultancy experience.

What Sigital offers:

Remote FTE work

Healthcare Benefits

401K plan

Working for a great Service Elite Partner

stakeholder-management Operations management Communication SAP Information technology (IT) ITSM Scrum Master Team player workday-api Oracle Workshops

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