Company Overview At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters. Department Overview CMSO Software Enterprise support organization delivers software solutions to the public safety sector. Our group is committed to providing the technology, knowledge, and tools that will allow our customers to focus on their mission-critical goals and responsibilities. Job Description Responsible for teaching and instructing agency customers/end users and staff on the use and operating methods of law enforcement mobile software products and services. Requires moderate travel up to 25% – 50% to customer site locations. Conduct virtual and on-site training for Motorola Solutions’ Callyo software. Present training using a variety of classroom training methods and webinars. Complete department-required reports within set standards. Manage communication with customer contact(s) related to the training schedule. Coordinate customer (agency) information between trainers. Provide onboarding and ongoing product training to new employees Develop content for self-paced customer-facing training. Operate under the supervision of the Sr Analyst Customer Trainer & the Sr Support Manager Rely on instructions and pre-established guidelines to perform the functions of the job. Prior experience with Motorola Solutions or public safety software is preferred. The salary range for this role is $55,000 – $65,000
#LI-DB1 #LI-REMOTE Basic Requirements High School Degree or equivalent 2+ years of In-Person or Virtual Software Training experience Must have a valid Drivers License Travel Requirements 50-75% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 9 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email .
