Job Title: Desktop Support Technician ll Location: Wauwatosa WI 53226 (Remote) Duration: 3 Months contract to hire Shift timings: M-F 8 AM to 5 PM CST Pay rate: $22/hr on w2 without benefits. Job Description Desktop Support Tech II – Wauwatosa, WI (remote) |. Conversion after 90 days at $22/hr. Responsibilities: Images, wipes, and configures computers. Works ticket queue remotely and may occasionally be asked to come on site to help during excessively busy times or to cover for vacation (advanced notice would be provided in these situations). New employee IT technology onboarding and support. Follows and/or documents troubleshooting processes. Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software; orders and replaces parts as needed. Supports and maintains user account information including rights, security, and system groups. Provides training to employees on the use of technology used on the job. Must be self-motivated. Works well independently as well as within a team. Represents Compucom in a professional and businesslike manner and communicates effectively with customers and associates. Top 2 skills: Desktop Support and Customer Service. Hours: M-F 8 AM to 5 PM CST. No on-call. Experience: Min. 3 years of experience. A certification is a plus. Video interview required and will be scheduled as soon as possible.
