The Communities team is looking for a Content Editor to join our Strategic Communications team to help craft messaging to inform and inspire our Selling Partners. The Content Editor will be a crucial part of the Strategic Communication team, responsible for applying the “seller lens” across our content workstreams. This person will drive content development, editing, establishing tone and maintaining the quality bar across content forms and channels. The role requires regular engagement of a wide array of stakeholders, including the broader CTPS org and business teams across Amazon. The candidate must be able to aptly balance competing priorities within messaging to deliver the best seller experience. Great interpersonal skills, excellent verbal and written communication, time management, and an ability to thrive in ambiguity are required. The ability to put yourself in a seller’s shoes and advocate for the seller experience is essential to success. Key job responsibilities:
- Develop communications that engage and inspire Sellers
- Research, write, and edit communications with an obsession for quality (seller experience), accuracy, and engagement
- Ability to understand impact of business decisions on the seller experience to drive appropriate messaging
- Collaborate and builds partnerships with other internal communications teams, including Communities Product, Tech, and Community Advisor groups, PR and Legal
- Work across teams to drive content and programs for the selling partner community
- Advocate for the Seller Experience
About the team: The Selling Partner Communities and Empowerment (‘Communities’) organization builds lasting connections with, and drives the success of our Selling Partners (‘SP’). Our products such as news, forums are currently used by millions of Selling Partners worldwide to engage with Amazon and foster an active and inclusive community and information exchange among SPs. These products also provide valuable insights into Selling Partner sentiment and issues. We are currently reimaging how to enable our SPs to engage with other sellers, form Communities, and interact with Amazon. We are open to hiring candidates to work out of one of the following locations: BASIC QUALIFICATIONS:
- Bachelor’s degree or Master’s degree
- 5+ years demonstrated communications experience. Excellence in content creation or editing, including online publishing.
- Experience managing content projects, including coordinating with other teams
- Demonstrated experience in program or project management
PREFERRED QUALIFICATIONS:
- Editorial leadership background and proofreading skills, as well as experience owning editorial and technical style guides
- Excellent oral and written communicator, comfortable with senior management visibility
- Experience working cross-functionally and leading through influence
- Project management skills and experience, including managing stakeholders and multiple projects at once
- Strong sense of brand and editorial voice; the ability to harmonize message across multiple channels and vehicles
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Cross-functional teams Content Editor Public Relations Researcher Content writing Communication Proofreader Content Creator Collaboration Influence Written communication skills Legal Project management