Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 31 countries today, 27 of which are with the Wolt product and brand.
So, why work at Wolt?
At Wolt, We’re About Getting Things Done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people.
We work hard to make cities into better places, and it’s pretty cool seeing us grow every week. If you’re passionate about building things that just… work, Wolt might be for you.
Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.
Join us today to build Wolt together.
Job Description
Are you an experienced benefits professional, ready for your next exciting step? Do you want to help us build and scale our benefit practices, in a truly global tech organization, spreading across 27 countries? If this sounds like you, then we’d love to chat!
This role is preferably based either in our Helsinki or Budapest office and will report to the Head of Benefits.
What you’ll be doing
In this role, you will manage the execution of our employee benefits programs and time-off and leave of absence policies.
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Liaise, collaborate and build relationships with internal stakeholders (HR Operations, HR Business Partners, Procurement, Legal, Tax, etc.) to ensure successful delivery of projects and alignment on processes critical to benefits delivery
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Help manage vendor relationships, measure performance and look for opportunities to improve vendor effectiveness.
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Assist in designing and reviewing our benefits plans, as well as time-off and leave of absence policies, with a focus on purpose, effectiveness, and enhancing the employee experience.
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Responsible for implementation activities of approved benefit programs, including selection and setup of benefit providers, creating project plans, assembling resources, and developing and documenting processes and policies.
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Create and implement best practices and innovative solutions to optimize benefits operations.
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Proactively seek opportunities to improve and streamline processes to achieve operational efficiency and optimize the employee experience.
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Oversee the renewal process for country-specific benefits, including; preparation and analysis of census data, partnership with internal and external stakeholders, coordinating employee communications.
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Address escalated employee benefits questions in partnership with the People Operations team, Brokers and vendors.
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Help identify and meet benefits compliance requirements throughout the region
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Own/deliver on/contribute to wider global projects and initiatives with local context in mind.
Qualifications
Most importantly, you find people-focused work exciting and rewarding. Our company is filled with amazing, brilliant and dedicated folks from around the world, and we work hard to serve and support our colleagues in the shared pursuit of our mission.
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Experience in a multi-location benefits role.
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Drive to continuously learn and grow.
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Self-starter who can work independently in a fast-paced, ambiguous environment, managing competing priorities.
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Strong report writing skills, with the ability to create proposals based on research and analysis for stakeholders.
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Keen eye for detail, critical thinking, and focus on accuracy.
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Excellent communication skills, with near-native fluency in English. Ability to communicate effectively with employees, the People team, and business leads, and present programs and plans to employee groups and leadership teams.
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Comfortable supporting a global population across multiple time zones through email, messaging, and video conferencing.
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Demonstrated experience in vendor management and negotiations.
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Proficiency with Google Suite (Gmail, Docs, Sheets, Slides) applications
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Along with a competitive salary and benefits, you will also be eligible for our long term incentive plan.
You will fit into a truly diverse team across 27 countries – what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.
Please note that we do not accept applications sent by mail . You should submit your application through our careers website!
Logistics Corporate culture Knowledge Sharing Researcher Retail software Analysis google-workspace procurement HR Operations requirements-management Writing reports and proposals Communication Mentoring project-planning Legal HRBP Customer relationships Taxation