IT SPECIALIST* ENTERPRISE SERVICE MANAGEMENT YOU ARE LOOKING FOR A JOB & WE ARE LOOKING FOR YOU
DO WHAT YOU LOVE – as one of the largest international fashion companies, with more than 1,200 stores worldwide, we create fashion for moments of experience. NEW YORKER is not only an employer, but also a network of motivated and diverse teams that is looking for more real personalities. Whether you already have several years of professional experience or are a young talent looking to help shape the NEW YORKER world of tomorrow, with us you have the opportunity to grow both professionally and personally. We love what we do, do you?
THIS IS YOUR AREA OF RESPONSIBILITY
You are passionate about innovation and digital transformation – so are we! Our IT teams are actively involved in business process design and Group-wide projects. We don’t let IT do it, we do it ourselves. Join us and use your expertise to become part of our team in one of the most beautiful industries in the world and be responsible for
- Administering, updating and optimizing the Matrix 42 Enterprise Service Management System. This includes but is not limited to the following modules: Service Desk, Self Service Portal, Service Catalog, Assets, Contracts and Licenses
- Implementing innovative ideas as a product owner
- Managing external service providers for extended troubleshooting
- Designing, piloting and commissioning new functionalities within the system
WHAT YOU BRING WITH YOU
- Completed training as an IT specialist or a comparable qualification with several years of professional experience
- Knowledge in handling and administering comparable applications in the area of service management and ticket systems is desirable
- Good written and spoken English skills are desirable
- An independent, structured way of working and a strong hands-on mentality
- Team and communication skills
Nobody is perfect! You don’t meet the requirements 100% but still want the job? No problem – we’ll walk the path together as a team!
THAT’S ON TOP FOR YOU
- Benefits.
- 30% staff discount in our NEW YORKER stores
- Free entry to the Gliesmarode baths
- Employee advantage at the Jagdschloss Windenhütte Restaurant & Hotel in Thale
- Free tickets for employees and their companions for NY Lions home games
- Exclusive discount at the OX U.S. Steakhouse in Braunschweig
- Fairness. Flexible working hours with attractive remuneration and social benefits, such as 30 vacation days, company pension scheme or capital-forming benefits.
- Security. Permanent job in an international company that is characterized by growth.
- Togetherness. A personal buddy as part of our mentoring program as well as an onboarding event, which is offered in addition to our company and team events.
- Accessibility. Good connections to the A2/A391 and free employee parking for secure vehicle parking.
YOU ARE LOOKING FOR A NEW CHALLENGE
Then apply and become part of a unique team at NEW YORKER!
NEW YORKER Information Services International GmbH
Contact person: Oksana Kukharska | Recruiting Specialist
P +49 531 2135 – 9255
*Your gender does not matter to us, NEW YORKER is open to all people – the main thing is that you fit in with us! To make it easier to read, we use the masculine form for personal terms in the text.
Disclaimer from NEW YORKER
“Your gender does not matter to us. However, for reasons of easier readability, we use the masculine form for personal terms in the text.”
Information technology (IT) Contracts management assets licensing Product Owner Help Desk