Position Summary ServiceNow Solution Senior Developer Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte’s Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Application Security. Our dynamic team offers opportunities to work with cutting-edge cyber security tools, and grow both vertically and horizontally at an accelerated rate. Join our cyber team and elevate your career. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below. The Team: From our centers, we work with Deloitte consultants to design, develop and build solutions to help clients reimagine, reshape and rewire the competitive fabric of entire industries. Our centers house a multitude of specialists, ranging from systems designers, architects, and integrators, to creative digital experts, to cyber risk and human capital professionals. We are a unique blend of skills and experiences, yet we underline the value of each individual, providing customized career paths, fostering innovation and knowledge development with a focus on quality. The US Delivery Center supports a collaborative team culture where we work and live close to home with limited travel. Work you’ll do: Deloitte provides Integrated Risk Management (IRM) services, IT Asset Management (ITAM) including Configuration Management Database (CMDB) Services, and Governance, Risk & Compliance (GRC) services based on the client’s immediate and long-term needs. By coupling our business and cyber risk functional experts on platform automation and integration with our risk and compliance domain leaders across Risk & Financial Advisory, Deloitte can provide a full spectrum of services. As a ServiceNow IRM, ITAM and/or GRC developer you will be a key member of the overall project team working to implement and configure ServiceNow for clients in one or more of these applications. Some examples of what you will do include:
- Successfully implement ServiceNow Application(s) throughout the full Software Development Lifecycle.
- Design and build systems integrations through various methods (Web services, LDAP, SQL)
- You will provide customizations such as building workflows, importing data, integrating with external data sources via API’s and scripting, customizing the screens, forms and lists, building reports and dashboards, maintaining group and role access.
- You will analyze system performance issues and determine performance enhancements.
- Work with clients to identify target use cases for automation, as well as defining and documenting business and functional requirements for software development.
- Evaluate ServiceNow platform performance, debug software problems, and make recommendations for problem resolution.
Required Qualifications:
- Minimum BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business, Math or in other business-related fields.
- 3 years plus hands-on experience in the following:
- Development, support, administration, and implementation of ServiceNow.
- Strong knowledge of the ServiceNow data model and relationships
- Good hands-on knowledge and experience with any one or more areas: JavaScript / HTML/ CSS / AJAX / Angular / Bootstrap / Jelly Script
- Experience administering a ServiceNow instance including group roles, permissions, modifications for business rules, workflows, UI pages, UI actions, UI policies.
- Ability to obtain & maintain security clearance.
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred Qualifications
- Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL)
- Proficiency with spreadsheets, Power Point and calendar management
- Certified Implementation Specialist in one or more of these modules – IRM, ITAM/CMDB, SAM or GRC; ServiceNow Certified System Administrator
- 1+ years of consulting experience in defining business and functional requirements and working with technology teams to support these requirements through automation using IRM software that includes but is not limited to Archer or ServiceNow.
Information for applicants with a need for accommodation: Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture. Our purpose Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte’s purpose, commitments, and impact. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, “Deloitte Advisory” means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Requisition code: 183310
