Job Title
Analyst 3 IT Epic Clinical – Remote
Category
Information Technology
Organizational Unit
ProMedica -> ProMedica System -> ITS Provider OpEx (9430)
Location
Toledo, OH 43604 US (Primary)
Job Description
Participates in planning, design, development, training, implementation, communication,
maintenance/support, and evaluation of existing or new functionality related to assigned
applications. Analysts supporting Epic will have or obtain Epic Certification in their primary
application within three months of employment or transition to ITS. Obtaining and maintaining
Epic Certification in primary and supporting applications is a mandatory job requirement unless
exemption is granted.
Analyst III – Serves at a high level, experience and expertise demonstrated in all areas, can function
as a Project Manager if assigned. Participates in selection/design, implementation,
maintenance and support of their assigned software applications using information technology,
equipment, and processes used by PHS employees and customers. Serves as mentor and
escalation path for less experienced IT staff, providing assistance when required and reviewing
their work as directed.
*All duties listed below are essential unless noted otherwise*
1. Planning/Design:
a. Participates with technical teams and vendors for the design of application
infrastructure, hardware, storage, network requirements, security, integrations,
viewing and workflow.
2. Development/Build:
a. Plans implementations and upgrades clinical systems.
3. Testing:
a. Ensures adequate testing, quality assurance and documentation of changes.
b. Ensure test scripts have been created, reviewed, updated to reflect proposed
workflow solutions.
4. Training/Certifications:
a. Transfers knowledge and/or trains IT employees and advises end-users in the
operation of their information systems. Maintains complete and current
documentation for responsible systems and IT processes.
b. Support the training team by keeping trainers informed of new functionality and
system changes.
c. Maintains required certifications.
5. Implementation:
a. Responsible for the activities like analysis and development, implementation,
modification, and installation of low complexity systems in different operational
environments.
b. Implement changes using documented procedures.
6. Communication:
a. Create and follow project plans.
b. Participate in team and cross-team meetings and maintain appropriate meeting
records.
c. Communicates with customers, administration, and team members with regard to
information technology and services.
d. Understand customer feedback and support data to optimize and resolve issues.
e. Attends regular customer and team department meetings as scheduled.
7. Maintenance/Support:
a. Monitors system performance and quality.
b. Plans for decommission of responsible applications when indicated.
c. Ensure solutions are cost effective, audit and security compliant. Versions are no less
than -2 from current.
d. Support 24/7 on call on rotational basis.
e. Some travel may be required.
8. Other duties as assigned.
Job Requirements
Education:
III – Recommends a Bachelor’s Degree with clinical licensure. Previous healthcare information
technology experience with proven success. Analysts supporting Epic will have or obtain Epic
Certification in their primary application within three months of employment or transition to ITS.
Obtaining and maintaining Epic Certification in primary and supporting applications is a mandatory
job requirement unless exemption is granted.
Skills:
III – Exceptional knowledge of assigned clinical software applications and healthcare operations.
Certification: EPIC
PREFERRED QUALIFICATIONS
Education: Clinical licensure
Skills: IT background, effective oral, written communication, and follow-up skills. Strong
interpersonal relationship skills. Task management and problem-solving skills expected. Project
management and leadership experience desired. Requires strong self-motivation, interpersonal,
and organizational skills. Strong desktop tool usage including Word, Excel, and PowerPoint. Self motivated, detail-oriented, problem solver.
Years of Experience: 1-3 years of relevant clinical experience. Healthcare experience desirable.
License: Clinical
The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.
ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact
Equal Opportunity Employer/Drug-Free Workplace
Employee Exemption Type
Exempt
Job Type
Full Time
Budgeted Hours / Pay Period
80
Shift Type
Days
Shift Hours
Weekends
On-call Requirements
Additional Schedule Details
Detail orientation PowerPoint Business Analyst Establishing interpersonal relationships data-management performance technical education Maintenance task-management optimization Communication Security Information technology (IT) implementation hardware Project management Microsoft Excel Software Developer Organizational skills Microsoft Word infrastructure systems Self-motivation Problem-solving Quality Assurance (QA) testing Analysis licensing integration Support Specialist Training project-planning Auditing Relationship Management storage monitoring Healthcare industry Leadership epic Management