The Application/Systems Analyst will support and maintain services on an interface between software solutions. The successful candidate should be a self-starter who can manage daily routine operations and maintenance and communicate status and issues.
Position Responsibilities: Gather data regarding performance Study the consumption of system resources and be able to detect problems with software applications. Routinely review logs and perform manual health checks on the servers Provide updates to the interface middleware components to stay current with approved technologies as required to resolve break/fix issues or security scan findings Develop and test interface updates in the corporate environment before implementing in production environment Conduct regression testing to ensure interface functionality is not impacted for tri-annual software releases Coordinate and collaborate test events with the customer Document test results Update software source code repository Maintain and update the version description document/release notes Update the interface control document as needed Update the production Operations Manual (POM) and Interface user guide (as needed) Provide help desk support services responding to trouble tickets to meet SLAs Provide input and data to the help desk status report
Application Analyst regression-testing Software Architecture service-level-agreement test-results Help Desk Support Systems Analyst