Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change. At Availity, we’re not just another Healthcare Technology company; we’re pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we’re a global team united by a powerful mission. We’re on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we’re the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We’re transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation’s premier healthcare ecosystem. The BI Business Systems Analyst II analyzes complex business problems and issues using data from internal and external sources to provide insight to decision-makers. Identifies and interprets trends and patterns in datasets to locate influences. Constructs forecasts, recommendations and strategic/tactical plans based on business data and market knowledge. Creates specifications for reports and analysis based on business needs and required or available data elements. May provide consultation to users and lead cross-functional teams to address business issues. May directly produce datasets and reports for analysis using system reporting tools. This is a general role in which employees work with multiple types of business data. May be internal operations-focused or external client-focused, working in conjunction with Professional Services and outsourcing functions. Sponsorship, in any form, is not available for this position. Location: Remote, US Why you want to work on this team: Work on a team that is collaborative with a keen focus on our customers Enjoy working across the organization to solve complex issues Have a passion for working for a company that is in super growth mode that will provide a variety of work and the opportunity for growth To be qualified for this position you: Bachelors preferred. Equivalent work experience considered Minimum of 3 years related experience in business analysis in technology and/or health care environment Experience working with healthcare and/or internet applications Ability to establish and maintain effective working relationships, supporting internal and external business partners Strong analytical skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements 2+ years of experience using business intelligence tools (e.g. Tableau, Cognos, Pyramid) 2+ years of data analysis experience working with big data 2+ years of experience using SQL Demonstrated ability to use discretion and make sound decisions Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts. Ability to work under pressure. Maintains composure and professionalism in a fast-paced environment. Must be able to multitask Must be flexible and embrace change A track record of following through on commitments Excellent planning, organizational, and time management skills You will set yourself apart with: Agile or Scrum Certification(s) Strong SQL experience Familiar with Cognos Experience in AWS You will be: Participating in the development, implementation, and support of a product strategy as directed by the Director of BI, while gaining an understanding of the Availity corporate strategy, competitors’ market position, strengths/ weaknesses, and customer needs Defining configuration specifications and business analysis requirements Defining reporting and alerting requirements around BI processes that include cloud cost, performance, and health Designing and maintaining repeatable processes by breaking down complex data and analytic work efforts Creating and maintaining a BI operating runbook to support troubleshooting and root cause analysis Monitoring, identifying, and communicating common sources of technical issues or questions and make recommendations to the team Liaising between the BI team and internal/external customers. Typical customers include health plans, product teams, and account managers Monitoring deliverables and ensuring timely completion of projects Preparing detailed written documentation that is professional in appearance, using appropriate templates Working with development of products and solutions for Availity’s Provider from business process architecture and design through ongoing support. This includes working directly with product and customers in both a product and delivery capacity Working with the development, enhancement, and maintenance of code to support strategic efforts and ensure ongoing systems performance and integrity Completing the groundwork that is needed to build complex data products Sizing new requests for customer requests on data products Leading the improvement processes that impact internal operations, customer satisfaction and relationships (e.g. Agile, DevOps, etc.) Availity culture and benefits: Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here! We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too! Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place. We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits, and a 401k match program that you can take advantage of on day one! We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc. Interested in furthering your education? We offer education reimbursement! Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign. Next steps: After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. Interview process: Recruiter Video Pre-Screen Video Interview with Supervisor, Data Analytics Final Interview with Director, BI Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at Click the links below to view Federal Employment Notices. Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers
Business Intelligence (BI) Agile Business Analyst Tableau SQL Amazon Web Services (AWS) Scrum pyramid Cognos