Our prestigious client works in the printing industry and expands its existing operation in Budapest. Manage EMEA Order to Cash activities, from Customer Account Creation until Cash Collection, for a group of Customers.
Why it is a good opportunity for you:
Value added processes, complex tasks – good motivator for long term
Attractive work environment
Good internal movement opportunities
Stable organization with low fluctuation
What you will be doing:
Analyse and send out regular account statements
Request and document in SAP promise to pay received
Proactively support month end payment
Make sure customer data is up to date and request changes if needed
Process and follow up Credit requests (Returns, Claims, BID Retrocession claims)
Provide copies of accounting documents (invoices, credit memos)
Action disputed invoices and make sure payment is received
Provide information to customer on accounting documents to secure payment
Categorize and follow up disputes such as debit notes, partial and unapplied payments
Identify route causes for outstanding items
Liaise with Cash Collectors partners on activities (CSSC, Country)
Analyse and action the AR Delinquency report
Document customer contacts in SAP Specialist work list
Effectively communicate in case of orders blocked by credit and financial hold
Requirements that make you the best candidate:
Experience in Customer Relationship management in an International environment
Experience with customers of the specific country
Experience of Cash Collection or similar experience in Sales Administration/Order to Cash will be a plus
Good analytical skills
Sense of priorities
Ability to act quickly in case of issue
Pro-activity & autonomy
Well organized
Rigorous in all operations & in data management
Resistant to stress
Good Communication & interpersonal skills
Drive change management
High level English language skill
High level (close to native) language skill of French
Good knowledge of MS Office (Word, Excel)
SAP experience would be a plus
Microsoft Office SAP Communication Stress resistance change-management Analytical skills data-management Establishing interpersonal relationships CRM collections autonomy Initiative