Computer Scientist as employee (m/f/d) OnSite Support / Client and IT Management (in the Department of Social Services)
RheinMain University of Applied Sciences, with its campuses in Wiesbaden and Rüsselsheim, sees itself as a cosmopolitan, diverse university. It is recognized for its scientifically sound and professionally qualifying teaching as well as for its application-oriented research, which is closely interlinked with teaching. A total of around 13,000 students study at RheinMain University of Applied Sciences. RheinMain University of Applied Sciences employs around 1,000 staff, including around 250 professors.
RheinMain University of Applied Sciences has the following vacancy in the IT and Media Center in the OnSite Support department:
Employee in departmental client and IT management (m/f/d) Your tasks
- Coordination and administration of system and software distribution for the Department of Social Services in cooperation with the central IT and Media Center (ITMZ)
- Administration, configuration, further development, setup, operation and management of workstations at the department
- Consulting, testing, recommendation/procurement, installation and implementation of new hardware and software
- Support for hardware and standard applications across multiple locations, optimization of corresponding structures
- Development and maintenance of guidelines for workstations
- Processing support requests in first, second and third level support that require specialist knowledge of the applications
- Independent maintenance, specialist advice and, if necessary, further development of media technology, printer technology and network connection (if necessary in cooperation and coordination with the ITMZ)
- Due to the integration of the departmental IT infrastructure into the IT infrastructure of the university, the tasks and activities of the job holder are carried out in the ITMZ
Your profile
- Completed university degree, preferably with an IT/technical focus, or equivalent skills and experience and several years of professional experience
- Very good knowledge of the common operating systems based on Microsoft in the client and server area
- Willingness to familiarize yourself with special IT requirements in the university and specialist area
- Strong customer and service orientation and very good problem-solving skills
- Interest in constantly familiarizing yourself with dynamically evolving requirements
- Very good German and good written and spoken English skills
- Team and communication skills
- Training and presentation skills
- Quick comprehension and high operational flexibility
- Strong service orientation and corresponding understanding of service
- Independent and structured working style
We offer
- Exciting challenges and opportunities in an innovative university environment
- Flexible, family-friendly working hours and the option of mobile working
- Tasks with added value in a varied environment
- Extensive and varied training and development opportunities
- Company health management, incl. Employee Assistance Program (EAP) and a wide range of university sports activities
- Transparent salary structure, child allowance and company pension scheme
- Hesse state ticket for free use of public transport
Find out more about RheinMain University of Applied Sciences as an employer and other benefits at
We look forward to receiving your application via our online application portal by 18.07.2024.
Scope: 100 %
Remuneration: EG 12 TV-Hessen
Fixed term: unlimited
Place of employment: Wiesbaden; willingness to work at all university locations is expected
Starting date: earliest possible
Reference number: ITMZ-M-59/24
Application deadline: 18.07.2024
Contact: Michael Merz ()
RheinMain University of Applied Sciences is a family-friendly university that promotes diversity, equal opportunities and work-life balance. Your profile and your strengths count for us. That’s why everyone is welcome at our university, regardless of characteristics such as gender, age, origin or disability.
People with disabilities (within the meaning of Section 2 (2) and (3) SGB IX) will be given preferential consideration if equally qualified.
Full-time positions are generally divisible (Section 9 (2) HGlG). Any interest and time preferences in this regard must be stated in the application.
If you have obtained a university degree abroad, please enclose a certificate evaluation with your application. You can find more information here.
Problem-solving Customer orientation IT Management IT infrastructure Communication System administration software-distribution Training Presentation skills Flexibility Customer relationships Technical Support operating-systems