Overview:
This position performs advanced data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses current practices, collects information and industry trends, and creates specifications to support business operations. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements.
Responsibilities:
- Data Analysis – Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
- Operational Support – Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
- Identifying Objectives – Determines overall business needs through analysis and reporting. Suggests strategies to achieve company and department goals. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group.
- Reporting – Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.
- Analyze and profile various interrelated databases using SQL to obtain complete comprehension of the data.
- Partner with key stakeholders to understand their requirements and subsequently define business rules.
- Script data quality rules and collaborate with both business and technology teams to create, validate, and implement them.
- Drive improvement in the quality of data through continuous monitoring and root cause analysis of identified issues.
- Lead working groups with representation from Operations, IT, and Data Governance to support activities within the Data Quality function.
- Triage issues and coordinate remediation efforts across work streams within defined Service Level Agreements (SLAs).
- Utilize a centralized issue tracking tool to capture and manage issues from end-to-end
- Develop and publish data quality and issue management metrics/dashboards that have been tailored to the target audience.
Qualifications:
Basic Qualifications:
Bachelor’s Degree and 3 years of experience in System Support or Analytics.
OR
High School Diploma or GED and 7 years of experience in System Support or Analytics.
Required Experience:
5+ years of data quality, data analysis, data governance, or related experience in the financial services industry
Preferred Qualifications:
- Expertise in data profiling and data quality rule design.
- Intermediate to advanced knowledge of SQL, MS SQL Server,DB2,Denodo, MS Office (Excel, PowerPoint, etc.).
- Solid facilitation skills with the ability to drive issues to closure.
- Proven ability to lead working groups and effectively present concepts to a cross-functional audience, including upper management.
- Experience creating reporting metrics and KPIs, with a background in data visualization being a plus.
- Knowledge of banking products and related data is strongly preferred.
- Familiarity with Data Governance, Data Quality, and Issue Management tools/platforms such as Collibra is a plus.
- Strong attention to detail and ability to multi-task in a dynamic environment with shifting priorities.
- Ability to work both independently and within a collaborative team environment.
- Strong analytical, organizational, interpersonal, and time management skills.
- Excellent communication (written and verbal) and interpersonal skills.
- Remote eligible.
- The base pay for this position is relative to your experience but the range is generally $70,500.00 to $122,200.00 per year. This position is eligible for variable compensation, which may be in the form of incentive, bonus, or commission pay. First Citizens offers a competitive, comprehensive benefits program which you can review here: .
Key Performance Indicators (KPIs) Data Analyst Analytical skills Establishing interpersonal relationships denodo Attention to details time-management data-profiling data-visualization Facilitation Microsoft SQL Server Writing reports and proposals Microsoft Office Multitasking Communication data governance SQL DB2 Organizational skills