Our client is looking for a Desktop Support Technician for a 3-month contract in Wauwatosa, WI 53226. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment. Contract Duration: 3 months Required Skills & Experience 3 years of related desktop and/or deskside support experience Solid experience and understanding of IT services and products – including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience Excellent customer service skills A+ Certification is a plus What You Will Be Doing Images, wipes, and configures computers. Works ticket queue remotely and may occasionally be asked to come on site to help during excessively busy times or to cover for vacation. New employee IT technology onboarding and support. Follows and/or documents troubleshooting processes. Maintains, upgrades, replaces, identifies, and analyzes defective hardware or software; orders and replaces parts as needed. Supports and maintains user account information including rights, security, and system groups. Provides training to employees on the use of technology used on the job. Must be self-motivated. Works well independently as well as within a team. Represents our client in a professional and businesslike manner and communicates effectively with customers and associates. You will receive the following benefits: Medical Insurance – Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match with pre and post-tax options Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance. Posted by: Kenny Edgerton Specialization: Technical Engineering / Design / Support Technical Support
Teamwork Information technology (IT) Hardware troubleshooting Training Self-motivation Customer service Software troubleshooting Maintenance