KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking an eDiscovery Consultant and Technologist for an exciting new opportunity.
As eDiscovery Technologist on our Product and Machine Learning Team, you will provide consulting, implementation and ongoing support to clients utilizing a wide array of analytics tools including Predictive Coding (Technology Assisted Review) and Brainspace. Engagements include working directly with our clients, Project Managers, and other internal departments to design and implement solutions to meet client needs.
Remote, work from home opportunity.
Responsibilities
- Deliver exceptional consulting, support and service to external clients including but not limited to the installation, configuration, access, use, and troubleshooting of KLDiscovery applications, with a focus on Predictive Coding (PC), Relativity analytics and Brainspace
- In conjunction with others in the Client Services Department, advise Project Managers and Review Managers on best practices in the tactical use of KLDiscovery applications for specific clients
- Develop and implement improvements to KLDiscovery applications, involving research and documentation
- Effectively communicate with internal and external clients to successfully accomplish technical support objectives portraying knowledge and confidence
Qualifications
- Bachelor’s degree or advanced degree preferred or equivalent work experience
- At least 4 years of document review management, litigation support or other legal industry experience with proficiency in Brainspace, Relativity analytics and Predictive Coding
- Exceptional organizational, communication and problem-solving skills; ability to proactively resolve technical issues with eDiscovery and/or KLDiscovery applications
- Apply the knowledge and skills required to perform at the highest level to service our clients
Why You will Love Working for KLD
At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. US: Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $85,000 to $115,000. India compensation is based upon the local competitive market.
- This position is 100% remote, and we offer a high-performance laptop computer, options for wireless headset or external speaker, up to two 24″ 2K monitors, and a mobile phone for business use.
- Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave and more!
- Comprehensive health, dental, vision and supplemental benefits package that includes life insurance, short- and long-term disability, to promote the health of our employees.
- Remote-friendly, flexible working culture, where you can apply to work from a number of global locations.
- A focus on continuous professional development through various training and education reimbursement programs.
- A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together.
- A surrounding team of mission-driven individuals who genuinely love what they do.
- Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery.
- Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!
- FREE Employee Support Program (ESP) because we all could use a little help and support every now and then.
- 401(k) with employer match to help our employees achieve financial success.
- KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.
- To keep our furry, 4-legged family members healthy, KLD employees can opt in for Pet Insurance.
Our Cultural Values
Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:
- Humble – No one is above another; we all work together to meet our clients’ needs and we acknowledge our own weaknesses
- Hungry – We all are driven internally to be successful and to continually expand our contribution and impact
- Smart – We use emotional intelligence when working with one another and with clients
Our culture shapes our actions, our products, and the relationships we forge with our customers.
Who We Are
KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.
Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.
KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte’s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year. Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.
KLDiscovery is an Equal Opportunity Employer.
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Communication Data Analyst Problem-solving Machine Learning Technical Support Organizational skills