Head of Consulting
Employment Type: Full-time, Permanent
The Company
At Amber Labs, we are a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff.
Our clients have the opportunity to earn R&D credits that can be used towards our areas of expertise: Data, Governance, and Cloud Engineering, allowing us to drive customer-focused innovation. Our work extends across both the public and private sectors, providing our colleagues with a diverse and interesting landscape of experience.
Amber Labs was founded on three key principles:
1. A people-first internal culture, with diverse investments and exciting opportunities for our team, and a partnership structure that ensures everyone has a chance to share in the success of the company.
2. Constant iteration to identify opportunities to develop artifacts, accelerators, and automation solutions that allow for rapid deployment of highly technical cloud or on-premises solutions for our clients.
3. Consistent investment in our ADM (Amber Labs Delivery Methodology, underpinned by Agile Methodology) to ensure maximum velocity, quality, and value.
Role Overview
As the Head of Consulting at Amber Labs, you will be responsible for developing and executing the overall strategic vision and goals for the consulting function. Your leadership and mentorship will guide and support the practice teams, fostering their professional development and overall success. Leveraging your extensive experience and proficiency in your area of technical expertise, you will provide strategic guidance, innovative solutions, and industry insights to clients. Your responsibilities will also include monitoring attrition rates, promoting a positive work environment, driving high employee and internal satisfaction, and ensuring business growth. Your ability to execute strategic visions, manage high-performing teams, and deliver exceptional customer experiences will be crucial to the success of the consulting function.
Key Responsibilities
- Develop and execute the overall strategic vision and goals for the consulting function, aligning with the company’s objectives and market opportunities.
- Provide strong leadership and mentorship to the practice teams, guiding and supporting their professional development and overall success.
- Apply your extensive experience and proficiency in your area of technical expertise to provide strategic guidance, innovative solutions, and industry insights to clients.
- Actively monitor and address attrition rates within the practice, implementing effective retention strategies and initiatives to mitigate employee turnover.
- Foster a positive work environment and promote high employee satisfaction, engagement, growth, and professional development within the practice.
- Drive high internal satisfaction by fostering collaboration between consulting and other functions, including supporting Talent Acquisition by providing interviews, adhering to deadlines for submitting probation reviews, and supporting pre-sales activities.
- Monitor and analyze key performance indicators (KPIs) related to attrition, utilization rate, employee satisfaction, and internal satisfaction, taking proactive measures to address any issues or areas of improvement.
- Drive business growth by identifying and capitalizing on market opportunities, cultivating client relationships, and winning new projects.
- Demonstrate proficiency in financial management, including budgeting, forecasting, and resource allocation, to ensure the practice operates efficiently and meets profitability targets.
Required Experience and Skills
- Experience as the head of a consulting function at a technology consultancy.
- Proven ability to execute strategic visions and goals in conjunction with the senior leadership team.
- Proven ability to drive business growth by identifying and capitalizing on market opportunities, cultivating client relationships, and winning new projects.
- Extensive people management experience, with a proven ability to successfully grow and develop high-performing teams.
- Extensive experience and proficiency in your area of technical expertise and associated technologies.
- Expertise in effectively managing client relationships and consistently delivering exceptional customer experiences across the entire sales lifecycle.
- Proven ability to foster a positive work environment in your team, resulting in increased employee engagement, collaboration, and lower levels of attrition.
- Proven ability to monitor and analyze KPIs and proactively identify and implement improvements based on the data.
- Proven proficiency in financial management, including budgeting, forecasting, and resource allocation, to ensure the practice operates efficiently and meets profitability targets.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate and engage with stakeholders across various functions and levels of seniority.
- Experience in a start-up or scale-up environment, comfortable with the fast-paced and flexible nature of such organizations.
What We Offer to You
- A prosperous future with opportunities for career growth within a partnership model that ensures everyone shares in the success of the business.
- Comprehensive private health insurance plan through Aviva to prioritize employee well-being.
- Fun rewards scheme with Perkbox, offering discounts and freebies on a variety of goods and experiences.
- Support for employee career progression through funded training programs.
- The chance to work in a supportive and growth-focused environment, learning from senior subject matter experts.
- Competitive salary, excellent bonus, and benefits package.
- The opportunity to work on cutting-edge projects and programs, embracing the latest technologies and innovations.
- An inclusive and collaborative team environment that values diversity and inclusion.
- A platform to push your own ideas and deliver successful projects.
- Promotes a good work/life balance and welcomes discussions about flexible working.
How to Apply
Please submit your most recent CV, including a contact number, along with a cover letter outlining your qualifications and interest in the role to [provide application instructions]. We welcome applications from all suitably qualified individuals, regardless of gender, race, disability, age, or sexual orientation. All applications will be assessed purely on merit, against the capabilities and competencies required to fulfill the position.
