KOSTAL Group is a global, family-owned German company that develops market-leading solutions for the solar and automotive industries. The company was established in 1912 and employs about 20 000 people at 47 locations in 22 countries. In Hungary, KOSTAL has built a flagship business service centre to provide business support in IT, finance, procurement, master data, sales and HR fields. This is now a global centre with high value-added and complex processes which you can help to build.
The work can be managed full remotely – with time-to-time office presence – from any location in Hungary.
Job Description
- Manage master data, including creating and maintaining customer data in ERP and CRM systems.
- Process customer tickets in Salesforce, ensuring order completeness and compliance with product portfolio.
- Handle order processing in the ERP system, including order creation, delivery date clarification, and tracking.
- Communicate with customers regarding order processing queries and provide support through ticket systems.
- Support Key Account Managers in sales activities and coordinate with various departments for information collection and process improvement.
- Participate in meetings, contribute to presentations, and oversee follow-up actions.
- Develop and update a library of sales resources and materials.
- Liaise with R&D, Product, and Project Management teams to meet customer requirements.
- Engage in Lead-to-Order and Order-to-Cash order management processes.
- Perform reporting and analysis for Inside Sales activities.
- Manage customer-facing activities, returns, and order cancellations.
- Update and maintain customer database.
- Participate in project works and adhere to company policies and procedures.
- Report to Inside Sales Manager Team Lead.
Qualifications
- Bachelor’s degree or higher, preferably in a relevant field.
- Minimum 2 years of experience in a Commercial/Sales role, preferably in the automotive industry.
- Strong understanding of Inside Sales processes and activities.
- Proficiency in MS Windows, Outlook, Excel, CRM software (Salesforce), and SAP ERP system.
- Excellent analytical, communication, and interpersonal skills.
- Business fluency in GERMAN and English, both written and spoken (they will be tested during interview).
- Legal authorization to work in Hungary.
Additional Information
- Flexible working conditions with remote work possibility (in-person presence is required from time to time), you can have a real work-life balance
- Modern, newly renovated, sustainable office with parking space and bicycle storage area in the heart of Budapest
- Competitive salary, benefits and compensation packages (Medicover health insurance, bonuses, an extra day off on your birthday, eyeglasses contribution)
- Supportive, diverse and highly skilled community
- Ability to really make a difference and build new processes from scratch, you can participate in the formation and shape of the BSC processes
- KOSTAL is a dynamically developing company (10-20% yearly growth in the automotive and solar industry), an independent, family-run business which provides much flexibility
- You can enjoy our value-oriented work culture: we are down-to-earth, appreciative, inspiring and innovative
If you are looking for new challenges, we are looking for you! Shape the future of KOSTAL Hungary while building an international career at a 100+ years old German company! Our flexible working conditions and the excellent team at KOSTAL make the perfect place for your ambitions.
