Our multinational client is looking for motivated candidates to join their growing team as a Level 1 Service Desk Analyst.
We are looking for you, if you…
enjoy helping people, like analyzing and solving problems, and speak any of the following languages: German, French, Dutch, Polish. No previous relevant expereince needed No IT knowledge needed (trainings will be provided to learn the basic IT skills required for the job)
Troubleshoot IT related issues and handle customer requests
Provide remote support through different channels such as telephone, email, or chat Support the company’s top customers using your specific language skills
Elvárások / Requirements
Must have:
High school diploma
Fluent written and oral communication skills in any of the following languages: German, French, Dutch, Polish Intermediate English knowledge
Nice to have:
Previous experience in Service Desk, Help Desk,Customer Care, Customer Support roles Basic Windows, Office 365, and Network troubleshooting skills
Amit nyújtunk / Benefits
Stable, multinational company Opportunities for trainings and professional development Home office opportunities Attractive compensation package Pleasant workplace: open office environment, relax rooms, cafeterias, kitchens and terraces, onsite gym
Support Specialist Troubleshooting Customer Service Manager Office 365 email Help Desk