Join us, and manage critical IT services for top stakeholders!
Krakow-based opportunity with the possibility to work 90% remotely!
As an IT Support Specialist , you will be working for our client, a prominent global financial institution, ensuring the successful delivery of technology and supporting IT operations in Spain. Your role involves maintaining technical operations, managing third-party relationships, and participating in major incident management. You will collaborate with local IT teams and key stakeholders to ensure seamless service delivery and benefits realization for the business.
Your main responsibilities:
- Acting as IT Service Owner for Spanish services with the assistance of the central ITSO factory
- Maintaining Golden Source data relevant to Spanish services
- Managing third-party relationships (requiring Spanish language skills)
- Participating in Major Incident Management, representing Spanish IT
- Maintaining Spain’s control environment
- Handling financial system technical operations
- Cooperating with the local IT team and liaising with local business and stakeholders
You’re ideal for this role if you have:
- Proficiency in Spanish for third-party management
- Fluent English
- Strong analytical skills and lateral thinking
- Ability to work in a diverse international team
- Team player attitude and adaptability to changes
- Experience in developing or supporting customer-facing applications
- Knowledge of IT technologies and their operational environments
It is a strong plus if you have:
- Prior experience with financial systems technical operations
- Familiarity with IT Service Management (ITSM) tools
- Experience in major incident management
- Strong stakeholder management skills
- Experience with control environment maintenance
We offer you:
ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people. The offer includes:
- Stable and long-term cooperation with very good conditions
- Enhance your skills and develop your expertise in the financial industry
- Work on the most strategic projects available in the market
- Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
- Participate in Social Events, training, and work in an international environment
- Access to attractive Medical Package
- Access to Multisport Program
Internal number #5372
stakeholder-management Information technology (IT) IT support Analytical skills ITSM