Overview
*HYBRID REMOTE – Candidates may be located anywhere within the Northeast geography of the United States (Eastern PA, NJ, NY, CT, ME, MA, NH, RI), but must have reliable transportation and a willingness to travel up to 20% to customer sites as necessary.*
**This is a delivery / implementation / post-sales role.**
As a Lead Technical Architect (Network / Security), you will be responsible for leading and mentoring a team of engineers that will plan, design, and implement enterprise IT solutions for our clients.
Responsibilities
CORPORATE VALUES
Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees’ varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees’ dedication to fostering positive change is a source of immense pride for us.
COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING
We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
YOUR IMPACT
The Lead Technical Architect will be responsible for understanding complex business IT needs and managing research, design and solution development for ePlus customers. The role will have a 50% billable expectation. The LTA is a region wide resource that is thought of as a go-to best-in-class resource for all delivery and when needed post sales expertise specific to Networking/Route-Switch/Security.
The essential functions of this position include:
- Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
- Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions when required.
- Engage various manufacturers and their engineering resources for design assistance and lab access when required.
- Research, design and develop repeatable solutions for customer IT needs.
- Assist in building and hiring professional services team, within assigned region by performing technical screening interviews.
- Work with the Services Directors and Delivery Managers to set training goals for each member of team within respective technology silo.
- Manage and recommend monthly internal training workshops for employees.
- Provide input to the Services Director on employee reviews when required.
- Build and maintain manufacturer/vendor relationships relevant to respective technology silo.
- Be an escalation point for Engineers and Sr. Engineers, Consultants, Sr. Consultants and Architects.
- Assist with Quality Assurance (QA) of all projects within region.
- Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, CISSP, VCDX
- Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services.
- Continuing education of relevant certifications that would benefit the Lead Technical Architect role.
- Up to 20% travel may be required for the role.
QUALIFICATIONS
- MUST HAVE Cisco Identity Services Engine (ISE) experience.
- MUST HAVE recent Cisco DNAC, ACI, and SDN experience.
- Strong firewall experience with PA Prisma, PA Prisma Cloud, and/or Fortinet SD-WAN
- 10+ years of hands-on experience in IT
- 5+ years of experience performing a Consultant or Architect role
- 4-year college degree preferred
- Multiple industry-recognized Certifications. i.e.: CCIE, VCP, VCDX, CISSP strongly preferred
- Excellent customer service skills, both in-person and over the phone
- Excellent presentation, communication and documentation skills.
- Strong documentation skills.
- Strong business understanding including costing, P&L and pricing strategies.
- Ability to think on your feet and come up with solutions quickly.
Must be fully knowledgeable and able to design and plan, implement and support IT solutions using three or more of the following technologies:
- Enterprise Network Infrastructure
- Network Security
- Data Center
- Virtualization
- Cloud
- Software Defined Networking
- Automation
Highly Desired Experience / Skills:
- Current CCIE (R/S or Security)
- Juniper, Aruba, and Fortinet wireless experience
POSITION SPECIFICS
The base salary range for this position at commencement of employment is expected to be between $125,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
PHYSICAL REQUIREMENTS
While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
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