Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
That’s what makes us Roche.
The Global Learning Services teams focus on executing system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems as well as providing all necessary non-systems related Learning process support. Global Learning Services provides customer service and advisory support to the Learning Community and business partners on global Learning systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
Your Opportunity
As a Learning Specialist , you are responsible for executing Learning system data maintenance and administrative activities in a timely and accurate manner in support of Learning business processes. You are also contributing to the continuous improvement of the People Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of People Support Solutions. You need a broad understanding across global Learning processes and tools, as well as local and global downstream impacts on compliance, audits and right-to-operate, as well as finance, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.
As a qualified expert, you:
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Execute system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems as well as providing all necessary non-systems related Learning process support.
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Provide customer service support on Learning related activities, such as NEO, NMO, External Training, Professional Training, Leadership Training, Program Training and other training events request management and trouble-shooting.
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Support the Global Learning Center of Excellence and our business customers with system maintenance and project activities and provide optional and standard Cornerstone admin service based on local end to end process and support the embedding of the new ways of learning.
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Cooperate effectively with team members with coordinating daily work and projects.
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Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs)
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Actively participate in the development and implementation of Roche Learning continuous improvement initiatives
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To be the focal point for HR learning experts providing integrated learning solutions tailored to customers’ demand, and manage HR training matrix, training records as well as training data analytics.
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Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.
Who you are
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We are seeking an individual with a degree preferably in HR field and 1-3 years of related experience in a Learning/HR area and/or working experience
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Strong communication skills in English (written and spoken) is essential. Additional languages a plus, based on region/customer requirements.
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Experience with Cornerstone or other cloud-based learning management solutions, knowledge of Learning processes an advantage
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Strong customer service & interpersonal skills
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Excellent communication skills & team player
In exchange we provide you with
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Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
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Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (1 office day/week on average, and we provide fully remote working conditions within Hungary) . We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
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A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
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Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 2000 employees in Hungary.
Roche is an Equal Opportunity Employer.
Communication Coaching Mentoring Training Establishing interpersonal relationships cloud-platforms Team Buildings Customer service Human Resources (HR) Team player cornerstone