Jobs

Customer Support Manager at tinyBuild #vacancy #remote

Posted on:

For which tasks (responsibilities)? Improve existing and implement new processes and best practices in our budding support department; Answer players’ inquiries related to tinyBuild games via a ticket system (Zendesk or other); Respond to player inquiries on multiple channels; Escalate cases when and where needed; Create FAQs; Provide/assist with sentiment […]

Jobs

Support Manager at Joyteractive #vacancy #remote

Posted on:

What are you working on? Genres: Puzzle, Casual Platforms: iOS, Mobile, Android For which tasks (responsibilities)? Gather player feedback, identify issues, suggestions, and relay them to the review team for consideration Monitor statistics on app stores to track ratings, reviews, and overall game reputation Respond to user inquiries and feedback […]