Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond “roles” or “jobs” to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.
We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
See what it’s like to work at AGS by searching #LifeAtAGS on any social network
Job Description
As a Recruitment Operations Manager you will lead the overall service delivery of the recruitment team and work closely with the Account Director to measure KPIs and build strong stakeholder relationships. Being aware of latest trends and sharing knowledge with the wider Allegis Global Solutions RPO community is critical in ensuring we add value to our clients at all times.
Reporting into the Recruitment Operations Director or Account Director you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.
Your duties may include, but are not limited to:
- Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives/ projects and additional service offerings.
- Analyzing and communicating recruitment trends, results and insights (business unit, client and external market) to drive future recruitment activity, improve compliance and reduce risk.
- Monitoring the delivery of recruitment services in accordance with the ‘AGS Way’, ensuring seamless delivery between the onsite and offshore resources.
- Ensuring the team is fully briefed on the contractual recruitment delivery process to include in-scope activities, SLAs, mandatory recruitment activity stages and team responsibilities.
- Developing an effective Talent Pool framework for all Business units to include: job segmentation, defined sourcing strategies, and an articulated engagement plan per role type.
- Managing relationships with third party service providers as assigned.
- Representing the client brand in the market to attract and retain talent, developing a reputation of recruitment best practice/employer of choice.
- Monitoring service delivery against contractual terms and manage out of scope service requests and provide support for proposal management where appropriate.
- Recruiting, inducting and training new team members where and when required.
- Ensuring effective performance optimization of all team members, ensuring all KPIs are set, appropriate development plans are devised and mentoring is provided, as required.
Qualifications
- Thorough understanding of end-to-end recruitment process methodology within the staffing industry or Corporate HR, preferably at a global organization.
- A high level of experience working in a leadership role for a recruitment solution, ideally within the RPO environment.
- Successful experience managing multiple searches and stakeholders, at different stages of the recruitment lifecycle at the same time.
- Strong written and verbal/presentation skills.
- Ability to interpret data from a variety of internal and external source and predict trends.
- Degree educated or equivalent is highly desirable. Bachelor’s preferred.
- Experience working with global/offshore sourcing models preferred.
Additional Information
At AGS, we recognize our people are our strength. We are an equal opportunity/affirmative action employer (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
