EConsultation Management: Clinical Assessments via eConsultations: Conduct comprehensive clinical assessments of patients using eConsultation tools. Evaluate patient symptoms, medical history, and any other relevant information provided through the digital platform. Diagnosis and Treatment Planning: Utilise clinical expertise to diagnose health conditions based on eConsultations. Prescribe medications, suggest lifestyle changes, or recommend further diagnostic tests as appropriate. Referral Coordination: Refer patients to other healthcare services when more detailed investigations or specialist care is needed, ensuring a seamless transition from virtual to in-person care. Protocol Development and Implementation: eConsultation Protocols: Develop and implement protocols for managing eConsultations, including guidelines for patient interaction, assessment procedures, and follow-up care. Quality Standards: Ensure that eConsultation practices meet national clinical standards and best practices to provide high-quality, patient-centred care. Training and Support: Provide training to other healthcare professionals on the effective use of eConsultation systems, enhancing the practice’s overall capability to manage patient care digitally. Patient Communication and Education: Patient Guidance: Instruct patients on how to use eConsultation services effectively, including how to submit information and what to expect during and after the consultation. Health Education: Deliver targeted health education and advice during eConsultations, empowering patients to manage their health proactively. Follow-Up Care: Arrange or advise on appropriate follow-up care, including further consultations, tests, or in-person visits, ensuring comprehensive patient management. Record Keeping and Data Management: Documentation: Maintain detailed records of all eConsultations, including patient communications, assessments, interventions, and outcomes. Data Security and Privacy: Adhere to legal and regulatory requirements regarding data security and patient privacy while managing eConsultation records. Outcome Monitoring: Track and analyse the outcomes of eConsultation services to identify trends, measure effectiveness, and guide improvements in the service. Collaboration and Professional Development: Multidisciplinary Team Collaboration: Work collaboratively with a multidisciplinary team including GPs, nurses, and other specialists to integrate eConsultation findings into overall patient care plans. Continuous Learning: Keep abreast of developments in digital health and eConsultation technologies, as well as advancements in clinical practice that impact patient assessment and care. Professional Contributions: Participate in professional forums and contribute to scholarly articles or presentations on the subject of eConsultations and digital patient management as it evolves. Miscellaneous: The Practice recognises that the role above is wide and varied is evolving in nature. Therefore, this job description is not intended to be exhaustive and there will be other tasks and duties that the post holder will be expected to perform within what is ordinarily expected of this role.
