A client in Phoenix, AZ is looking for a remote Sharepoint Administrator to join their team. The Solutions Support Engineer is responsible for providing exceptional support and resolving technical issues related to various platforms including Microsoft SharePoint Online, Content Management Systems (CMS) and the Microsoft Power Platform. Support responsibilities would include (but are not limited to) management of permissions, troubleshooting of user issues, system configuration, user training and new SharePoint site creation. Additional responsibilities are shown below:
Configure and maintain supported systems
Troubleshoot user issues with supported systems
Participate in on-call support of production issues
Trains users in the operation of supported systems
Coordinate and work with other staff including, but not limited to, vendors, Business Integration Specialists, IT security staff, project managers, other team members, subject matter experts, end users, and executive business partners
Prepare system, program and customer guides, as well as documentation
Evaluate workflows and processes in order to seek out improving efficiencies and enhance productivity; write and modify operating procedures.
Performs other duties as assigned
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .
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Required Skills & Experience
1+ year(s) of experience with SharePoint, specifically doing maintenance and administration work
o Ex: Creating new sites, maintaining permissions, troubleshooting, user education, etc.
Experience with any Content Management System (CMS) configuration
o Ex: User permissions, setting up new accounts, troubleshooting user problems, updating or walking a user on how to update content, etc.
Fantastic verbal and written communication skills
Nice to Have Skills & Experience
Experience troubleshooting Microsoft Power Platform
Any experience with C# .NET
Experience working with Azure DevOps
Experience with a ServiceNow
Work in the Public Sector
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
content-management-system Microsoft SharePoint ServiceNow Azure DevOps Microsoft Power Platform .NET C#