Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 80,000 courier partners across 23 countries and over 200 cities.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We’ve also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors’ Choice, Wired named the company one of the “Hottest Startups in Europe,” Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
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Job Description
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to home or to the office. Our local commerce platform makes it easy for customers to order whatever they need on one app, for merchants to make additional sales, and for couriers to make meaningful earnings flexibly. Wolt was founded in 2014 and joined forces with DoorDash in 2022. Together, Wolt and DoorDash operate in 27 countries today, serving more than 45 million customers. In Hungary, Wolt’s services are available in more than 60 cities.
Join us today to build Wolt together.
What you’ll be doing
- Making outbound calls to potential venues (both restaurant and retail) and following up on leads.
- Conducting negotiations regarding partnership terms and understanding which kind of merchant portfolio we are building here at Wolt.
- Being the main point of contact (inbound and outbound) for restaurants that have shown interest towards Wolt.
- Helping clients to complete their applications to Wolt.
- Reviewing and documenting contracts.
- Systematically managing the pipeline of new potential partnerships.
- Assisting the Merchant (especially sales) team with other ad-hoc tasks.
Qualifications
- Demonstrable experience from a customer service focused role.
- Good interpersonal skills with the ability to adapt tone to suit the audience.
- Good Excel and analytical skills.
- Driver’s licence .
- Fluent in Hungarian and at least intermediate in English .
- Experience from within the restaurant / retail industry is a plus.
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
What We Offer
- Independent work in a dynamic, international team
- SZÉP-card
- Private health insurance
- Discount on Wolt order
- Modern work equipment
- Volunteer day
- Snacks & drinks in the office
If you have any further questions about the position before applying, you can turn to:
Zsófia Szentes, Talent Acquisition Partner – .
Please note that we do not accept applications sent by mail. Please submit your application through our careers website!
