Description
ICFs Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a Lead ServiceNow Developer to be part of an established team supporting our federal client in Washington, DC.
Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our clients business.
The Team
Supports the DoS modernization effort to automate all business processes within the departments cloud ServiceNow Platform. The team follows Scrum methodology to support the CICD release methodology in a rapidly growing, entrepreneurial, technology department.
The Work
Be part of an agile team to support DoS ServiceNow modernization, including CMDB implementation be responsible for but not limited to designing, configuring, developing and troubleshooting and implementing baseline and custom applications to enhance the platform. In addition, support all stability and implementation architectural changes when needed.
Description
As a Lead ServiceNow Developer you play a pivotal, technical-leadership role in successfully deploying ServiceNow solutions for our clients. In this role, you will be responsible for configuring, customizing, and implementing ServiceNow applications to meet specific business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients.
Collaborate with cross-functional teams and lead the implementation of ServiceNow CMDB solutions to ensure compliance of Configuration Management processes and policies.
The ideal candidate will be a self-starter with experience planning, implementation, and administration of all aspects of ServiceNow in an enterprise-class environment. They may also possess similar experience with related technology services and can provide excellent results with minimal supervision. They will demonstrate excellent interpersonal and communication skills, possess a strong understanding of detail, and possess superior maturity, professionalism, and judgment.
Position Responsibilities:
Responsible for program design, coding, testing, debugging and documentation.
Technical knowledge and responsibility of all phases of applications systems analysis and programming.
Understands the business or function for which application is designed.
Full Stack Developer Engineer who can handle all the work of databases, servers, systems engineering, and clients.
Adept at developing front-end portal, back-end console development.
Experience with programming languages and databases including HTML, CSS, JavaScript and supporting libraries, JSON.
Experience building and supporting scoped applications.
Formulates and defines system scope and objectives.
Prepares detailed specifications for programs.
Responsible for maintenance of licenses and certificates across the ServiceNow platform.
Experienced with Change and Release Management processes.
** The right candidate for this role will reside within commuting distance of the DMV area. While this is a remote role, meetings onsite may require your presence, no more than 20% of your time.**
Secret Security Clearance Required
Certifications:
ServiceNow Certified System Administrator certification
Active Certified Application Developer
Required Skills:
5+ years of development experience with an active ServiceNow Certified System Administrator certification
2+ years of CMDB, Custom App Development and ITSM experience
US Citizenship required due to federal contract requirements.
Must have active Secret Clearance
MUST RESIDE IN THE United States (U.S) and the work MUST BE PERFORMED in the United States (U.S) as this work is for a federal contract and laws do apply.
Preferred Skills:
Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience a plus.
ServiceNow Developer Certification is strongly preferred.
Experience conducting ServiceNow instance upgrades.
Certified in two or more additional mainline certification, with preference for CIS Discover and CIS Service Mapping
Working at ICF
ICF is a global advisory and technology services provider, but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy ( .
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights ( , the Pay Transparency Statement ( , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (
Pay Range
– There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:
$87,069.00 – $148,017.00
Maryland Remote Office (MD99)
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business-rules REST ServiceNow Backend JDBC SOAP JSON integration Frontend Discovery phases System administration Administrator Full-Stack Developer orchestration