Your new company
Our prestigious multinational partner who is a leader in telecommunication field, is looking for a talented, experienced professional to join its growing project in Debrecen. If you gained experience in Technical Support or Service Desk field then this the perfect opportunity for you!
Juniors are welcome!
Your new role
As a Service Operations Engineer you will play crucial part in maintaining worldwide businesses for our customers by handling technically complex incidents. Main responsibilities:
Owning, leading and driving issues and representing the company during technical conference call Handling technically complex incidents and changes received through ticketing tools, emails and occasionally call Troubleshoot IT related issues and handle customer requests. Take part in different projects Communicate and pre-qualify on complex issues Cooperating with internal and external stakeholders
What you’ll need to succeed
Fluency in English Proficiency in MS Office tools In-depth understanding of LAN/WAN technologies 1–2 years of experience in technical support is an advantage Excellent communication and problem solution skills
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
