Site Reliability Engineer at ZOOLA TECH POLAND sp. z o.o. #vacancy #remote

Expected, HTML, CSS, Salesforce, Site Reliability, JavaScript

Optional, Microsoft Azure, Kubernetes

About the project, Our client is a Danish jewelry brand, and one of the most famous jewelry brands in the world. We are building a team to help improve the systems’ reliability and develop great partnerships for years., , In the capacity of a Site Reliability Engineer with a specialization in e-commerce and proficiency in Salesforce Commerce Cloud (SFCC)/Storefront Reference Architecture (SFRA), you will collaborate with product teams to enhance the sophistication of engineering methodologies and protocols within one of Europe’s most prominent jewelry e-commerce initiatives., Your role will involve close partnership with Development teams to refine architectural and developmental methodologies, instituting industry-leading practices for testing, and the deployment of e-commerce solutions into production environments. You will provide guidance on optimizing system observability, augmenting performance, and harmonizing integration with Order Management Systems (OMS), Enterprise Resource Planning (ERP), and fulfillment services. Your efforts will be pivotal in minimizing production disruptions and elevating the consumer experience., , Should you possess expertise in e-commerce systems, particularly SFCC/SFRA, you are presented with the opportunity to make a significant impact on one of the world’s largest online and omni-channel retail platforms utilizing this cloud-based e-commerce solution.

Your responsibilities, Implementing observability, setting up metric/log based monitoring and alerting, Implement monitoring and logging solutions to proactively identify and address performance bottlenecks, Defining SLOs and measuring SLIs, Error budgets of production applications/services, Improving operaitonal KPIs like MTTD/MTTR, service availability & reliability, Collaborating with product team to optimise processes throughout product life cycle, Verifying system performance and scalability by participating in performance, load, and stress testing, Evangelizing SRE’s mission within the company including cloud engineering best practices and operational readiness, Work with engineering teams to refine deployment and release processes, Monitor and stress test systems to collect metrics for tuning and capacity planning, Work to automate detection and resolution of recurring issues (problem management), Ensure safety, predictability, repeatability, and suitability of all build and deploy processes, Eliminate toil by automating repetitive tasks, Implement self-healing automation to handle known errors and prevent incident reoccurrence

Experience with e-commerce projects, Understanding of Infrastructure as Code using tools like Terraform or ARM templates to automate the deployment of AKS clusters, Strong hands-on technical experience in software deployment and operations on public Cloud platforms, CI/CD, deployment automation, and Pipelines, Experience scaling and securing microservices based architectures, Experience with NodeJS (or JavaScript runtime environments), Rest APIs, Understanding of event streaming (Kafka or any other analogs like RabbitMQ, Apache ActiveMQ Artemis, IBM MQ, Apache Pulsar), Knowledge of best practices in product lifecycle from solution design, development, testing to operating large scale real-time systems, Fluent in scalability and root cause analysis exercises (blameless RCA, Postmortems), Comfortable scripting and debugging distributed web-based applications

Optional, Experience with Salesforce Commerce Cloud (SFCC), Expertise in e-commerce systems (Storefront Reference Architecture (SFRA)), Experience implementing feature flagging and integrating with APM tools (New Relic, Datadog, Dynatrace, AppDynamics ), Experience within Microsoft Azure, containerisation and Azure Kubernetes Service (AKS), A strong understanding of release automation/continuous integration and trunk-based development with experience coaching engineers to adopt automation and full stack feature flagging to achieve measurable efficiency gains., Experience with CDN: Caching, security features, Experience with e-commerce integrations (PIM, CMS, OMS, etc), Experience with incident command/management (ServiceNow), ITSM and ITIL processes, Experience in training and coaching engineering teams on cloud services, tooling and best practices, Pro-activeness and persistence in driving team’s tasks to completion with stakeholders inside company as well as with 3rd party vendors

This is how we work, at the client’s site

This is how we work on a project, Continuous Deployment, Continuous Integration, DevOps

What we offer, Paid Vacation, Sick Days, Sport/Insurance Compensation, English Classes, Charity, Training Compensation

ZOOLA TECH POLAND sp. z o.o., Zoolatech is a Software development company. Now we have around 400 team members in Ukraine, Mexico, Turkey, Poland and we continue to grow., , Zoolatech was founded on the idea of creating a harmonious, collaborative environment for all of our team members and our clients that, once they have discovered it, they will never want to leave. We are building a family-like atmosphere where clients and team members act as partners and share common goals., Our clients are awesome people who like what they do, so we work hard to make their products incredible. We help them achieve their desires and dreams., , We work with big enterprises and small startups from the USA and Europe. Our customers make the world better in many areas: Retail, Media & Entertainment, Logistics, FinTech, Renewable Energy, Healthcare, Agriculture, Construction & Real Estate, Travel & Hospitality and High Tech., , Mission: Our mission is to create an environment of professionalism and friendliness that will provide an excellent working environment for employees and outstanding service for the clients., At Zoolatech, everyone creates their own story: it can be about complex architecture, sports, a full and healthy life, or something completely new and exciting that you will bring to us and unite others around it., , We have values that our employees and clients share:, Extreme Ownership, – We own everything within our reach: our work, our results, our relations with coworkers and clients, our careers and professional growth, – We don’t blame others and circumstances, – We face challenges, and we’re not hesitant to ask for help when needed, , Learn from Failure, – We love learning and dare to try making things differently and better, – We are smart not to make the same mistake for the second time, – We prefer taking risks and actions to staying still, , Speak Up, – We care for what is going on within our reach, – We know we are empowered to make a change, – We do not pretend nothing happens when we see mediocrity, injustice, or plain indifference, , Zoola Clients, – We want our clients to be with us forever, – We religiously believe that the only way to our success is our clients success, – We care about the products we work on, and about people who use it, Live a Full, Healthy Life., – We measure success by the value delivered, not the time spent working, – We care about our physical and mental health, – We believe that happy and healthy people are more productive.

This is how we work,

HTML Datadog ibm-mq ServiceNow itil Node.js Terraform Apache Kafka Azure appdynamics Salesforce apache-pulsar REST azure-aks CI/CD newrelic ITSM RabbitMQ JavaScript content-management-system DevOps ARM Kubernetes pim CDN Site Reliability Engineering (SRE) CSS dynatrace apm

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