**Resp & Qualifications** **PURPOSE:** **PURPOSE:** The Test Environment Management Manager will be responsible for overseeing the creation, maintenance, and decommissioning of testing environments in software development while ensuring that all testing needs are met for various projects. They will manage a team of environment specialists and work closely with development, operations, and other relevant teams to ensure a smooth and efficient workflow. **ESSENTIAL FUNCTIONS:** + Scheduling the use of Test Environments based on the needs of all stakeholders. + Creation and maintenance of knowledge base of Test Environment Management capabilities. + Manage the re-configuration of Test Environments as per the schedule, coordinating cross functional resources. + Communicating effectively with project teams, resource management teams, IT management and executive groups and all project stakeholders. + Escalating resource contention appropriately. + Supporting the development of project plans and schedules. + Collaborating with the team to accomplish team initiatives, create and improve team and organizational processes Develop a process to track all the test environments. + Create short-term plans to deliver environments to support sprint-based development. + Coordinate activities of release engineers to automate the setup and configure the test environments. + Monitor and guarantee uptime and performance for test environments. + Provide ongoing support for test environments. + Communicate availability to project management and testing teams. + Develop KPIs to track efficacy of test environment delivery efforts. + Resolve conflicts between teams competing for limited testing resources. + Move test environment activities toward a goal of 100% automation. + Provide estimates for onboarding new projects to test environments. + Ensure all components needed for testing exists in each environment from an end-to-end perspective. + Design systems to support continuous delivery and adapt test environment management to support on-demand, self-service automation. + Forecast environment requirements based on anticipated future demand from multiple application development teams. + Establishing the Test Environment Management Charter to support an iterative, repeatable process to create, maintain and protect data in non-production environments that supports end to end testing of key business processes. + Responsible for implementation of advanced testing practices to improve quality and reduce overall cost and ensure the protection of data and environments. **SUPERVISORY RESPONSIBILITY:** This position manages people. **QUALIFICATIONS:** **Education Level:** Bachelor’s Degree in Computer Science, Information Technology or related field OR in lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience. **Experience:** + 5 years Related professional experience. + 1 year Supervisory experience or demonstrated progressive leadership experience. **Preferred Qualifications:** + Strong leadership skills, including the ability to motivate team members and facilitate change in the organization. + Expert knowledge of project management methodologies, processes, and tools. + Working general IT system technical knowledge for various platform environments. + Expert knowledge of scheduling and resource management and conflict resolution. + Familiarity with networking, firewalls, databases, file systems, mainframe, and midrange systems. + Successful track record of effectively managing multiple simultaneous technical activities to completion. + Experience coordinating IT infrastructure-related projects. + Excellent written and verbal communication. + Ability to communicate with all levels of organization. + Solid leadership, motivational, interpersonal and communication skills, both verbal and written. + Ability to facilitate discussions, identify, analyze and resolve issues. + Ability to meet deadlines, schedules, and budgeted costs. + Able to work independently. + Enthusiastic, self-motivated, results-driven individual. + Excellent customer service skills. + Familiarity with project management and Agile tools. + Experience with troubleshooting test or batch failures and experience coordinating with developers to fix the issues. + Experience with regression, functional, and system testing procedures. Experience with development flows and functionality in each release to support rapid continuous delivery. + Must be able to effectively communicate status. + Background in public cloud providers. **Knowledge, Skills and Abilities (KSAs)** + Certifications in relevant technologies such as AWS, Azure, or similar. + Experience with automation tools and scripting languages. + Knowledge of network and database configurations. + Should have Strong TEM conceptual knowledge. + Familiarity with automated infrastructure deployments (e.g., infrastructure as code (IaC) – i.e. Terraform, Azure Resource Manager (ARM), AWS CloudFormation, or Google Deployment Manager. + Significant experience with Continuous Integration and Deployments tools in a DevOps. + Knowledge of best of breed practices in relation to test environment management. + ITIL Foundation certification and experience with ServiceNow. + Solid MS Azure knowledge. + Knowledge of Agile testing patterns and Safe Agile Frameworks, Agile Certification. + Significant experience in DevOps with a strong knowledge of CI/CD tools and systems such as Jenkins, GitLab CI/CD, Azure Pipeline. **Salary Range:** $137,520 – $255,272 **Travel Requirements** **Estimate Amount:** 10% Routine travel between CareFirst/SBP locations. **Salary Range Disclaimer** The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate’s work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case’s facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements). **Department** Technology Services **Equal Employment Opportunity** CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. **Where To Apply** Please visit our website to apply: **Federal Disc/Physical Demand** Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs. **PHYSICAL DEMANDS:** The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted. **Sponsorship in US** Must be eligible to work in the U.S. without Sponsorship #LI-LD1 REQNUMBER: 19788
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