x4 ServiceNow Consultants/Developers Needed – URGENT – Hybrid/Remote – Newark, New Jersey
Aretiforce have exclusively partnered with a rapidly growing IT solutions and Service business now seeking x4 ServiceNow Developers ServiceNow Developers (aka Technical Consultants) who have a minimum of 3 year’s experience in the role supporting ITSM deployments. Experience in ITOM and ITAM is a plus.
You will contribute to a team of specialists providing development support to customers related to the workflows they are automating in their ServiceNow environments. The ServiceNow Developers will join the IT Team to focus primarily on the implementation, configuration, and management of the customers’ ServiceNow platform.
The ServiceNow Developers will be experienced with ServiceNow implementations of ITSM and ITOM and will have practical experience with the implications of sustaining those processes. The ServiceNow Developer will be part of the project team focused on delivering successful customer outcomes on the ServiceNow platform.
This position is required to report to client sites in Newark, New Jersey on a hybrid basis. The project will last for 2 years, and after the project, the onsite requirement will be cancelled, and these positions will be classified as remote.
Responsibilities
Include, but not limited to:
Implement ServiceNow platform capabilities specifically the ITSM and ITOM modules including form configuration, workflow administration, reporting, data imports, custom scripting and third-party software integrations.
Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer.
Identify potential problem areas within customer ServiceNow environments and provide advice on problem resolution.
Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform.
The ServiceNow Developer will complete all work within agreed timescales and KPI’s.
Assist the teams in managing project timelines and customer expectations.
See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives.
Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations.
Maintain industry leading knowledge to understand all aspects of Software life-cycle – from licensing to purchasing to deployment to decommissioning.
Learn and follow department standards to ensure all projects are conducted professionally, ethically, and in a manner consistent with quality standards.
Qualifications
Candidates will hold a Bachelor’s Degree or equivalent experience
Minimum 3 years holding a position configuring and customizing ServiceNow projects
Minimum of 3 years of experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, TCP/IP, etc.)
Experience implementing, configuring, and customizing ServiceNow including experience with common web technologies and networking (e.g. XML, HTML, AJAX, CSS, TCP/IP, etc.).
Detailed knowledge of ITIL methodologies, JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, Knowledge, Service Catalog).
Detailed knowledge of relational databases, Directory service integration experience (Active Directory, LDAP, etc.), and knowledge of Single Sign-on using various authentication methods (token, SAML 1.1, SAML 2.0)
Required Skills
Strong entrepreneurial spirit; a desire and willingness to do whatever it takes
Client-oriented, professional services mind-set
Ability to manage several projects simultaneously
Good research skills and the ability to manage details
Preferred Skills/Qualifications
ServiceNow Implementation Specialist in two or more applications preferred.
Additional experience within the IT or Software Asset Management field
A second language (preferably French or Spanish) will be an advantage
Certifications Required
The ideal candidates will hold the following accreditations; if the accreditations are not currently held the successful candidate will be required to study and pass all the following accreditations within a short period of commencing the role. If the mandatory certifications are not currently held then you will be required to study and pass the following mandatory certifications at a minimum within a 6-month period of commencing the role:
Mandatory certifications
ServiceNow System Administrator
ServiceNow Fundamentals
ServiceNow Implementation Methodology Fundamentals
ServiceNow Platform Implementation
ITSM all modules through to ITSM Professional
CMDB and Vendor Portfolio Management
ITOM module, focusing on Discovery and cloud management
Perks
Excellent basic salary and amazing benefits
Bonus.
Medical, vision, dental, 401K, and flexible spending.
Great holiday allowance
These roles are very urgent and suitable candidates will be interviewed asap.
Get in contact today to avoid disappointment.
TRUST ME WHEN I SAY THIS IS ONE OF THE MOST EXCITING COMPANIES TO WORK FOR.
Please send your up-to-date cv to me today to avoid disappointment.
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