ServiceNow Certification Implementation Specialist in Human Resources Service Delivery (CIS-HRSD)
Sigital is seeking an experienced, ServiceNow BPC with experience leading implementations with the Employee Workflows-Human Resources Service Delivery (HRSD). Experience with broad modular experience in HRSD that entails leadership, guiding implementations and solutions. We are an Elite-ServiceNow partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs. This is a remote position.
Job responsibilities:
? Subject Matter Expert on the delivery of ServiceNow HRSD.
? Drives process definition, re-engineering, improvement, and gap analysis of current/to-be processes. Identifies solutions from a people, process and technology perspective during workshops with key client sponsors and stakeholders, generating the required outputs to the level required for the subsequent stages of the engagement.
? Lead workshops and design discussions to document requirements which included creating workshop materials.
? Serves as a liaison between client and technical implementation team.
? Applies architecture principles to business solutions.
? Assisting with end to end testing to ensure the product is ready for go-lives.
Qualifications:
? The qualified candidate will have 2+ years of experience + CIS for the delivery and implementation of ServiceNow HRSD core module including:
? Employee Document Management
? Employee Center & Employee Center Pro
? Employee Journey
? HR Agent workspace
? Manager Hub
? HR Case Management
? Enterprise Onboarding Transitions
? Experience with Agent Workspace and Service Portal
? Experience developing detailed implementations
? Experience + CIS for the delivery and implementation of other ServiceNow applications such as ITSM, or CSM is a plus.
? Experience in the delivery and implementation of other HR applications such as Workday, SAP, or Oracle is a plus.
? Proven team player and team builder
? US Citizen
? Excellent communication skills and extensive experience in engaging stakeholders to develop solutions. Prefer previous consultancy experience.
What Sigital offers:
Remote FTE work
Healthcare Benefits
401K plan
Working for a great Service Elite Partner
stakeholder-management Operations management Communication SAP Information technology (IT) ITSM Scrum Master Team player workday-api Oracle Workshops