Location: United States, Remote *This position is not eligible for relocation assistance. All positions must reside within the country listed within this job description. Salary: 100,000 – 125,000 USD with annual performance bonus (DOE & Geographic Location) About the Role: Applied Value Technologies is seeking a Software Delivery Manager to help deliver our mission- and business-critical application services with internal customers. Reporting into the Senior Manager of Professional Services , our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. This position is part of the Professional Services organization and requires a diverse and flexible skill set for supporting a wide range of applications within our client’s Enterprise Engineering products portfolio. Candidates must be passionate about technology, come from a strong software background, live for amazing customer service, and thrive in a fast-paced environment. Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Enterprise Products team is uniquely positioned to propel this work to the next level as the customer’s needs act as the guiding compass, not the technology’s limitations! We are looking for someone to: Manage a team of software developers and business application delivery programmers. Improves operational processes and supports critical business strategies by managing the development, implementation and maintenance of application systems. Leads multiple projects and oversees programmers to ensure that established policies and procedures are followed correctly. Establishes deadlines, develops goals, and tracks performance metrics for the department. Manage the assigned application development and management tasks, Lean and Kanban methodologies, SCRUM meetings, release and sprint planning. Attend planning meetings (SCRUM/Kanban, backlog, release, sprint planning etc.) to learn the customer development and configuration timelines and objectives. Continuously monitor, measure, and report the application development and management team’s performance. Coach, mentor, and assist with training for all aspects of the roles this person will be responsible for. Identify opportunities to eliminate recurring issues and increase automated detection and resolution. Oversee clear and effective communication with all stakeholders until the issue has been resolved. Ensure guidelines of change management, release management and application performance quality processes are strictly followed. Observe and comply with client’s policies and procedures for Privacy, Health and Safety at Work and Equality and Diversity. Continually promote equal opportunities, health and safety and customer care in compliance with organizational aims and objectives We want someone who has: Experience in all or most of the activities listed in the section above. Strong technical skills and exceptional organizational skills Led sizeable product development teams in Agile/DevOps environments and has worked at product development companies. High EQ communication skills A collaborative utility player mentality (low ego) Creative problem-solving abilities A proactive sense of curiosity Some stuff you need: Bachelor’s degree or equivalent is required. 8+ years of experience developing and leading a team of software development and application development professionals. Experience working with Internal Client Engineering Departments in leading embedded teams and delivering code jointly. Extensive knowledge of the SDLC (particularly Development and Release Management) Experience managing geographically disbursed team developing and deploying. Well versed in working with client development tools, development practices, and sprint cadence. Experience liaising with the production support teams during deployment to production environment. Leadership experience in a 24×7 operation supporting Enterprise software and systems. Experience working with stakeholders to communicate issues while balancing business expectations. Significant knowledge of new product/service release cycles and willingness to stay on the forefront of emerging industry best practices. Experience testing automation, integration with CI/CD pipelines, and unit testing, required. Fluency in English is required. A little bit about us: Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. We’ve got you covered: Competitive salary + performance bonus Flexible paid leave (2 weeks minimum) Up to100% employer-paid healthcare for employees (medical, dental, vision) 401(k) plan with match up to 4% 100% paid parental leave up to 16 weeks Up to $100 Learning & development allowance per month Up to $100 monthly Health & Wellness stipend per month Employee referral program 12 paid holidays annually Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check. #J-18808-Ljbffr
