IT Specialist Print Services (All Genders)
Your Key Responsibilities
- Manage and maintain printer and multi-functional devices within the Schaeffler network
- Address and resolve printing service issues, such as driver management, printer server administration, and firmware rollouts
- Provide project support for printer hardware and software projects
- Enhance service quality for existing printing solutions
- Assist in the selection and standardization of printers and multifunctional devices
- Implement global print service concepts
- Oversee and manage service providers within managed print service contracts
Your Qualifications
- Diploma in Information or Communications Technology or relevant IT training
- Extensive experience in IT operations and projects
- Proficiency in Service Level Management, IT Operations, IT Infrastructures, TI Security, and penetration tests
- Familiarity with modern IT architectures and process standards (e.g. ITIL, COBIT)
- Previous experience in supervising and controlling service providers
- Knowledge of BSI IT Grundschutz and GDPR
- Communication and problem-solving skills
- Ability to handle conflicts and facilitate discussions
- Fluent in English; German proficiency is a plus
- Ability to independently find solutions and interest in new technologies
Our Offer
- Opportunity to be a part of a global company & international team with a diverse variety of backgrounds, skills and views.
- As part of IT you will have influence on the technology and solutions used by our business
- Care for people is one of our essentials. We care about you, so we do our best to build an environment in which you would like to stay for longer
- Grow with us!Access to training platforms, internal & external trainings, supporting experts and the real-life challenges, where you will put all this theory in practice, allows you to build up your hard & soft skills
- Flexibility, which works best for you – fully remote or in a hybrid mode
- Modern office in the center of Wroclaw – great place to work & meet with the colleagues
- Package of benefits including medical care and mental comfort program
- Fast and transparent recruitment process – if you match our profile your future manager will contact you directly with the invitation for the interview
Communication COBIT Information technology (IT) Problem-solving itil IT support penetration-testing IT infrastructure GDPR