About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today’s cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are helping organizations worldwide to maximize speed and agility with a cloud-first strategy. Be a forcing factor within the organization as we transform to a world leading SRE organization Bring a depth of experience to lead troubleshooting during important outages involving multiple large-scale distributed software applications, networks, and cloud infrastructure Advocate for the customer experience by addressing and mitigating problems within customer environments across the globe Ensure focused leadership, coordination, and streamlined decision-making during critical incidents with multiple teams engaged Build technical training capabilities to ensure the SRE organization is a destination for people in their career while providing a learning culture. Promote a comprehensive and scalable observability strategy that supports rapid problem isolation diagnosis Promote organizational excellence by building scalable process frameworks which bring rapid responses to availability issues Work with product teams to ensure we thoroughly analyze failures and apply holistic insights to fail faster, fail smaller, and fail less often in the future Ensure new services and iterations of existing services are built for reliability, scalability and ease of operations Champion SRE principles and practices within Engineering Department Lead projects from intake to closure What We’re Looking for (Minimum Qualifications) Make sound judgments 1+ years of experience leading a team of engineers Expert level knowledge in at least one of the following infrastructure components: Systems, Network or Observability Customer-first attitude and focus on providing the best service for customers Bachelor’s degree in Computer Science, a related technical field involving computer systems engineering, or equivalent practical experience.
#LI-REMOTE #LI-CM3 This is a remote role. At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans A flexible time off policy Parental leave options Retirement options Education reimbursement In-office perks, and more! Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $136,500-$195,000 USD By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. #J-18808-Ljbffr
Cloud infrastructure Customer Experience Troubleshooting adjustment Recruitment Strategy Computer Science closures scalability reliability cloud-security Cloud Architect remote work Decision-making Security observability networking technologies Leadership intake Site Reliability Engineering (SRE) Privacy Standards Software Engineer