Job Title
Network Engineer: Patient Monitoring (Remote/Travel: Florida)
Job Description
Allow your passion for improving lives to shine in this role where you’ll provide pre- and post-sale technical support in the specialty of routing and switching. You will own services pertaining to networks (Solutions Reviews and Health Checks), Connectivity Service Networks (CSN), Hybrid, and Direct Connect Activities – consulting, configuring, implementing, troubleshooting, and maintaining ownership on new services offered from the Hospital Patient Monitoring (HPM) solutions team.’
Company relocation benefits will not be provided for this position. For this position, you must reside within the state of Florida but may be utilized as a South Zone resource throughout the states of Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, and Texas, as necessary. Occasional overnight stays and travel by air may be required.
Your role:
* Acting as the subject matter expert (SME) by collaborating and consulting effectively with sales and service partners, as well as customers and healthcare institutions, to ensure successful integration of solutions into the customer IT environment and to achieve overall business objectives; leveraging insights to drive service innovation leads that align with customer needs.
* Delivering, deploying, and/or integrating software solutions within the purview of the associated domain for complex IT solutions which carry proprietary real-time life critical data and are required to reliably output to hospital IT environments. Participating as a key member of the implementation project and/or support team; fostering collaboration through sharing experiences, information, perspectives, skills, and expertise.
* Applying industry standard practices and Philips standard implementation to all customers who choose Philips solutions; educating customers to maintain their systems.
* Resolving technical issues and offering proactive technical support. Practicing strong configuration management and version control. Documenting solutions to ensure support teams and other consultants can participate in support and onward development.
* Contributing to the collective learning of Philips, seeking to share knowledge globally; assessing and sharing repeatable processes that can be leveraged across multiple projects. Driving continuous improvements of implementation methodology and service offerings based on customer feedback.
You’re the right fit if:
* You’ve acquired 5+ year of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring systems, telemetry units highly preferred.
* Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Professional (CCNP) certification. Significant progress toward professional level certifications may be considered. Demonstration of skill sets from completions of one or more of the following courses are preferred:
* ENCOR – Implementing and Operating Cisco Enterprise Network Core Technologies v1.0
* DCAC9K – Configuring Cisco Nexus 9K Switches in ACI Mode v3.0
* IP6FD – Ipv6 Fundamentals, Design, and Deployment v3.0
* ICM – Implementing Cisco Multicast v3.0
* CSCGW – Cisco SIP, CUBEs and Gateways.
* You have a bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience.
* You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position.
* You must be able to:
* Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.
* Work flexible hours.
* Wear all required personal protective equipment.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
* Learn more about our business.
* Discover our rich and exciting history.
* Learn more about our purpose.
* Read more about our employee benefits.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
For this position, you must reside within the state of FL.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
Consulting Network Routing Network Switches Troubleshooting configuration-management health-check Continuous improvement Computer Science Cisco Certified Network Professional Electronics sector Maintenance hybrid Supportiveness Field Service Network Engineer Bachelor’s Degree Information technology (IT) version-control Sales system-integration real-time-data Technical Support