Service Delivery Manager at HSA Kft. #vacancy #remote

Feladatok / Tasks

Responsible for the delivery of Managed Services

Ensure the Services are delivered to a consistently exceptional standard

Work with the Global Business Relationship Manager to develop clear service strategies, objectives, and goals

Service Level Management and analysis of historical reports to identify service improvements

Monitor detailed KPIs

Work quickly to resolve any Service issues and ensure continuous improvement

Work with company’s customers and represent Managed Services in customer meetings as required

Amit nyújtunk / Offer

Team building activities

Paid training

Competitive salary

Cafeteria

Key Performance Indicators (KPIs) task

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