Site Name: Hungary Gödöllő
Posted Date: Jun 4 2024
As PS Operations Specialist you will be responsible for providing consistent, high quality customer care and service excellence to all GSK businesses. You will also assist and facilitate employee and manager inquiries and requests.
Please note that this is a 1 year long fixed term opportunity with 20 hours of work / week.
Responsibilities:
-
Provide transactional Human Resource support using Workday across all processes and business units in a service center environment
-
Ensure service levels and customer satisfaction is achieved
-
Support client groups with responses to direct queries being received via email, web submit and phone
-
Provision of advice and guidance as first line of contact for basic Human Resource questions
-
Administrative support to Human Resource and shared services
-
Manage the quality of data and maintain records in Human Resource systems to ensure data accuracy and that entries are updated for payroll and benefits
-
Liaise with external and internal suppliers and agencies as appropriate to deliver Human Resource transactional services
-
Support continuous improvement activities to further simplify and standardize processes
-
Responsible for Human Resource services standard reports
-
Handling of SPII and PII in a confidential manner, while maintaining appropriate privacy, compliance and risk management guidelines
-
Process Human Resource partner transaction
-
Support Human Resource Managers, Specialists and employees with inquiries
-
Manage employee leaves in the Workday profile and with our 3rd party vendor
-
Responsible for employee records and filing
Basic Qualifications:
-
Bachelor’s degree in Business, Human Resources or a c ombinations of education and/or work experience (consult manager on relevant work experience)
-
Experience with Human Recourse Process and Practices
-
Experience in working with Human Resource systems
-
Fluency in both Hungarian and English languages
-
Experience in delivering exceptional customer service
Preferred Qualifications:
-
Advanced user in Microsoft Excel
-
Must have attentive listening skills and high attention to detail
-
Ability to take initiative, manage multiple priorities and work in a fast-paced environment
-
Capability to problem solving and analyze data
-
Ability to accurately identify needs, investigate options and partner with Human Resource to roll out business solutions
-
Ability to maintain confidentiality
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1- (US Toll Free) or +1 (outside US).
GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Important notice to Employment businesses/ Agencies
GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK’s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit GSK’s Transparency Reporting For the Record site.
Data Analyst confidentiality Problem-solving Human Resources (HR) Listening Microsoft Excel