Business Analyst REF2774E at Deutsche Telekom IT Solutions #vacancy #remote

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

The “Retail Business Administration” hub has end-to-end responsibility for the complete IT support of the Telekom Shops in Germany. Starting with determining potential Shop locations, designing and equipping the Telekom shops with IT (including retail-specific devices), up to supplying the Telekom shops with Goods, Workforce Management planning and provisioning of sales employees.
Our vision is to create the technical basis for the best cross-channel shopping and service experience together with our specialist partners and the digital hubs in the domain CSSE – Customer Sales & Service Experience. With the applications and IT services we are responsible for, we ensure that stationary retail business and, increasingly, digital sales interfaces can be operated in the best possible way. Through close cooperation with the specialist sites and other digital hubs, we want to leverage synergies across the sales channels in order to achieve greater bundling of channels and thus improve the processes in front of the end customer and make them more innovative. We want to drive forward the digitalization of the retail business and thus support the transformation of PK / PVG.

You will be part of a Scrum Team for Development and Maintenance of the SPOTS and Shopplaner Applications. These applications are master for the administration of the Shop Locations and planning of the Shop layout. Next to that also workflows for modification activities in shop locations is supported. The Applications consist of Java Backend Systems and corresponding modern Web Front Ends based on Oracle Database.
You will manage new Requirements for the applications. This means next to the coordination with Business, new requirements have to be specified for implementation by the Dev Team.
Communication with Business and planning for the implementation will also be your responsibility.

Qualifications

Good undestanding of complex business processes
Specification and design of new SW requirements
Know How to IT Security processes / requirements
SQL / PL-SQL
Linux Server
Project Management Skills
Incident Management Process
German and English Language (German language is necessary!)

Additional Information

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

Business Analyst Incident management Maintenance Oracle Telecommunication Information technology (IT) SQL IT support Java Scrum Sales Project management Software Developer

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