The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.
Job Description
The Customer Security Manager is responsible that the IT security services and security SLAs will be met according to the contract with the customer:
- Controlling and coordination resp. evaluation of customer-specific IT-Security-Risk-management
- Initiate, control, evaluate and assure quality of customer-specific IT Security reporting
- Support the security transfer process during transition and transformation to future mode of operation (FMO)
- Support service delivery management with respect to security issues and take over the role as “named interface” to the customer
- Ensure that customer-specific security requirements are known, commissioned and implemented
- Steering and coordination of customized Security-improvement- and Innovations-programs
- Prepare and conduct regular steering meetings internally and with customer
- Develop and maintain the customer specific security governance model
- Provide agreed service level reporting towards customer (e.g. access to secure rooms, overall incident reporting, incident analysis reports)
- Manage security events and security incidents with support of operational teams
- Support development and implementation of customer specific security requirements
- Coordinate operational security measures and services
- Plan and support customer specific security audits (including pre-audits)
- Initiate, plan and conduct new security projects arising from customer’s current contract (CRs)
- Identify and propose customer specific security improvements and innovations
- Depending on customer: take over role as IT Service Continuity Manager, initiate, plan and conduct new security projects arising from customer’s current contract (CRs)
Qualifications
- Experience with IT risk and compliance management
- Strong communications skills to align with Customer at management and technical level as well as internally with the technical level.
- High level understanding of the technologies in T-Systems’ portfolio (e.g. Cloud, network, endpoint) and security services (vulnerability management, security monitoring, AV/EDR)
Additional Information
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Cyber Security Manager Communication cloud-computing risk management Vulnerability management endpoint Compliance management Endpoint Detection and Response (EDR)