For our “IT Operations” division we are looking for a
Administrative / Business IT Specialist as Team Leader (m/f/d) eServices division
The position can be based at our office in Giessen, Darmstadt or Kassel. This position is a full-time position, which is in principle divisible.
The ekom21
ekom21 is a renowned technology company in the field of complete IT solutions for the public sector. As the largest BSI-certified IT service provider in Hesse, with a comprehensive product and service portfolio, we support over 500 customers with 29,000 users. Our more than 720 employees at our locations in Giessen, Kassel and Darmstadt generated a turnover of 300 million euros in 2022. The ekom21 solution portfolio ranges from hardware and software solutions to customized consulting services.
Your tasks and responsibilities
- Cooperative management of the assigned employees
- Coordination and management of specialist tasks
- Economic and operational responsibility for all eServices in the department
- Introduction of regular reporting of key figures
- Development of the strategy for the service portfolio (eServices) of the department
- Development of and compliance with the specifications in the business plan
- Conducting employee and target agreement meetings
- Conceptual development and support of end-to-end marketing strategies for the services
- Responsibility for product descriptions, service catalog and training materials
- Maintaining close relationships with customers and obtaining feedback
- Translating customer requirements into continuous product improvements
- Management of supplier relationships
The level of payment is based on a salary up to EG 12 TVöD (VKA) and will be subject to a final individual assessment and personal qualifications.
Your application
ekom21 – KGRZ Hessen guarantees professional equality for all genders. People with severe disabilities are given priority if they are equally qualified. ekom21 – KGRZ Hessen aims to increase the proportion of women and supports the compatibility of work and family life.
We kindly ask you to submit your application with complete documents by 23.06.2024 via our careers page and to refrain from sending applications by post or e-mail. We would also like to inform you in advance that the selection procedure is expected to take place on 01.07.2024 in Giessen.
Working at ekom21
As a family-friendly company, people are at the heart of everything we do. ekom21 actively supports the compatibility of work and family life by offering flexible working hours and part-time models within the scope of the company’s possibilities. We also attach great importance to our comprehensive company health and further training management.
What you bring with you
- Degree in computer science / administrative informatics / business informatics (B.Sc. / B.A.) or three years of training in IT or administration with additional skills and experience equivalent to the required academic qualifications
- Strong leadership and project management skills
- Confident demeanor and ability to work independently
What we offer you
- Measures to promote health
- Free Germany ticket as a job ticket
- Bicycle leasing via ekom21
- Mobile working with flexible working hours
- Binding annual appraisal interviews
- Structured induction
- An open corporate culture
- A trusting, familiar working atmosphere
- Individual development opportunities
- Extensive social benefits
- Company pension scheme via the ZVK
Your contact person
If you have any questions about the organizational process, please contact
Ms. Celina Gries
ekom21 – KGRZ Hesse
Corporation under public law
Robert-Bosch-Straße 13
64293 Darmstadt
We would like to point out that applications that we do not receive via the B-ITE applicant portal, but which are sent to us by post or e-mail, will be stored and processed by us electronically. If you do not agree to this, it is necessary to object to this storage by means of a personally signed declaration. Declarations sent to us by e-mail in this regard do not fulfill the criterion of a legally binding declaration of intent. The stored data will be deleted 90 days after the rejection.
ekom21 – KGRZ Hessen is certified according to ISO 27001 on the basis of IT basic protection by the Federal Office for Information Security
© 2018 by ekom21 – KGRZ Hessen, Corporation under public law, Marketing/V2 Giessen, Central Hesse. All rights reserved.
Writing reports and proposals Consulting Information technology (IT) IT support marketing strategy Leadership Customer relationships Team Leader Project management Management