Customer Support Representative (German Speaking) - BUDAPEST at Get Work Trend Kft. #vacancy #remote

Our client is aglobal IT services leader, reshaping business and technology models for the digital age through industry-focused consulting, fostering innovation and efficiency

Join them now!

German SpeakingCustomer Support Representative

Location:Budapest(HQ in9th district) – Two office day per week

Requirements:

High School degree Fluent Germanlanguage skills Upper-intermediate English skills 1 year of experience in customer service Open for working in shifts – service window: M- F: 8AM-8PM Flexible, anddynamic personality Customer-centricity mindset, and problem-solving skills

If you join them, yourresponsibilitieswill be:

Oversee important client relations, guarantee top-notch service, and regularly meet face-to-face with clients Handle phone inquiries, ensuring alternative products are suggested when needed Manage the group mailbox to process orders daily and address inquiries promptly Create tickets for updating customer data and handle credit notes for pricing or delivery issues Log all customer feedback promptly, follow up on tickets, and provide timely responses Coordinate with the warehouse team for product logistics and customer inquiries Offer swift and precise feedback to the Customer Service Team Leader Collaborate with internal departments to resolve customer issues and foster strong relationships with clients, the Commercial team, and other departments.

What they offer:

Competitive salary Cafeteria Sing-up bonus Medicover health- and Generali life insurance Work commute supplement Monthly public transportation (BKV) pass price Office parking space Safety glasses reimbursement Language course reimbursement Childbirth supplement Baby pack in case of childbirth Bring your kids to work Voluntary pension- and health fund membership fee contribution Housing loan subsidy and rent support Széchenyi Recreation Card Fitness discount A youthful, dynamic working environment

How to apply?

Please apply via “Jelentkezem az állásra” button underneath!

Contact me if you have any questions:

munkaerő-kölcsönzés eng.sz.: 10057-1/2012-0100-1046

munkaerő-közvetítés eng.sz.: 10097-1/2012-0100-848

minősített foglalkoztató nyilvántartási szám: BP/0701/67674-4/2021

Problem-solving Customer Support Representative

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