· Reviewing and triaging new patient referrals or those coming from a waiting list back log · Providing advice and guidance back to GPs where required · Managing patients within the virtual hospital environment · Recommending patients for further investigations such as diagnostic tests and/or registrar clerking assessments · Reviewing and following up on the results of investigations · Creating appropriate and comprehensive clinical management plans · Documenting patient information and plans of care via Medefer’s Secure IT platform