Graphisoft® empowers teams to design great buildings through award-winning software solutions, learning programs, and professional services for the AEC industry. Our award-winning products and solutions support OPEN BIM for workflow transparency, longevity, and data accessibility for built assets. Archicad®, the architects’ BIM software of choice, offers a complete end-to-end design and documentation workflow for architectural and integrated architectural and engineering practices of any size. BIMx®, the most popular mobile and web BIM app, extends the BIM experience to include all stakeholders in the building design, delivery, and operations lifecycle. BIMcloud®, the AEC industry’s first and most advanced cloud-based team collaboration solution, makes real-time collaboration possible across the globe regardless of the size of the project and the speed or quality of the team members’ network connection. DDScad solutions support users with intelligent Mechanical, Electrical, and Plumbing (MEP) design tools, integrated calculations, and comprehensive documentation of all building system disciplines. Graphisoft is part of the Nemetschek Group.
About the position:
Graphisoft’s Technical Services Team is looking for a Technical Support Engineer Trainee to join their team. The Team primarily focuses on services towards Graphisoft’s reseller channel, such as providing support for BIMcloud and Teamwork in Archicad.
Core Responsibilities:
Investigate and solve Archicad, BIMx and BIMcloud related questions and issues reported by the reseller channel
•Communicate these questions, issues, and solutions with the reseller channel and with Graphisoft’s Product Development
•Create documentation and online articles for knowledgebase and troubleshooting
•Develop and improve documents, materials, and presentations
Requirements:
•Ongoing studies on architectural field
•Good English skills – written and verbal
•At least intermediate level Archicad skills
•20h+ per week availability
Desired Skills:
•Interest in technology – computer networking
•Previous internship at architectural firms
What the internship offers:
•In depth product knowledge about Graphisoft’s solutions through free in-house BIM trainings
•Good overview on how BIM is used at various firms
•An international environment where English skills can be practiced and developed
•A highly collaborative environment
