Epic Application Analyst – HB/PB Resolute – Remote at Kootenai Health in Coeur d’Alene, Idaho, United States Job Description Epic Application Analyst – HB/PB Resolute (Remote) If you thrive on forward-thinking, engaged teams, implementing and optimizing service lines, and thinking strategically about the future to ensure the success of the Epic implementation, then a position at Kootenai Health is for you. We are seeking an Epic Application Analyst to support; Epic Hospital Billing (Resolute HB), Professional Billing (Resolute PB) in our Revenue Cycle Services. Join the Kootenai Health team today Remote work/telecommuting optional. Join the Kootenai Health team today Position Summary: The Analyst is responsible for planning and executing all facets of the life cycle for the Epic and third-party applications supporting Kootenai Health, our affiliates, and downstream customers. Assists in the analysis, design, implementation, optimization, and support of the use of Epic modules and third-party applications. The Analyst will know the technical capabilities of the systems they support, as well as understand data elements, interfaces, and the workflow and functional use of the Epic modules and third-party applications. They will participate in new module or new application implementation and upgrades and will act as a liaison between departmental staff, Information Systems staff for all facilities, and the application vendors. Responsibilities: + Performs in-depth analysis of current and future workflows, data collection, report details, and other technical issues associated with the Epic EHR and designated third-party applications + Collects requirements regarding potential system enhancements or new system implementation and prepares details of specifications needed; prioritizes and implements requested changes to the system + Investigates standardization and process improvement opportunities while making build decisions + Validates data is accurate and meets business requirements + Designs and executes small-scale application testing as required + Provides support for the installation and implementation of system patches, service utilities, and version upgrades as assigned + Participates in integrated area domain and affinity groups in support of operational governance + Troubleshoots, identifies root cause, and documents problems of simple to medium complexity for assigned applications and systems + Analyzes and manages systems or third-party vendors/service providers to ensure service level agreements are met + Maintains data integrity and security for assigned applications and systems + Develops system documentation as assigned per standards + Develops communication related to education efforts for deployments, upgrades, optimizations, and other system changes as assigned + Analyzes workflows and understanding policies, procedures, and constraints in core clinical or business area(s) of responsibility + Partners with quality, operational, and business leaders on system design and optimization to meet quality, safety, financial, and efficiency needs + Performs other related duties as assigned + Familiar with standard concepts, practices, and procedures within the field + Regular and predictable attendance is an essential job function + Competent to meet age-specific needs of the unit assigned Requirements and Minimum Qualifications : + Associate’s degree in Computer Science, Information Technology or a related field preferred, or equivalent education/experience required + Minimum of 2 years of relevant experience in Revenue Cycle operations or Information technology required + Experience with the Electronic Health records, revenue cycle, patient throughput, billing, revenue cycle regulatory requirements, scheduling, registration, and/or Health Information Management required + Minimum 3-5 years of analyst experience preferred + Epic certification in one or more Epic modules as assigned required (Resolute- HB) or (Resolute PB) + Certification to be initiated as directed and completed within 3 months upon completion of Epic training; employee must remain current in certification or proficiency + Other required system application certifications to complete assigned work as assigned + Participates in after-hours on-call, on-call rotation, and service recovery efforts as required + Advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the development and deployment of application software necessary to run the healthcare systems business, clinical or financial systems + Comprehensive understanding of clinical or business principles to evaluate information system and healthcare regulatory needs + Knowledge of Healthcare information systems About Kootenai Health Kootenai Health is a highly esteemed health care organization, serving patients throughout northern Idaho and the Inland Northwest. We pride ourselves on our outstanding reputation as both an employer and a health care provider. We have been recognized with many accolades and distinctions including being recognized as a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet Status for Nursing Excellence. As your next employer, we are excited to offer you: + 100% employer-paid health insurance premiums for full-time employees. Part-time employees pay only a small portion a month for medical, dental, and vision coverage. Benefits start 1st of the month following 30 days of employment + A tuition assistance program available after 90 days. If you want to further your education, we’ll help you pay for it + Kootenai Health will match your contributions in a defined contribution 457 retirement plan based on years of service ranging from 3-6 percent. Kootenai Health will contribute an amount equal to two percent of your gross earnings + Competitive salaries with night, weekend and PRN shift differentials + An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars and coaching + Employees receive discounts at The Wellness Bar, PEAK Fitness, various cell phone carriers, and more + Robust and interactive employee bonus program, utilize our mobile ERIN app to alert employees to new positions, make referrals and track your bonuses + And much more If you strive to be an integral part of a high-quality healthcare system like Kootenai Health, we want to meet you Apply today Please reach out to Recruiter or Front Desk with any questions. Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex. To view full details and how to apply, please login or create a Job Seeker account
remote work Information technology (IT) data-integrity Information Systems Computer Science Billing scheduling