Overview Your Career. Our Company. Together, We Grow. At Southern Illinois Healthcare (SIH), we realize that in order to provide our surrounding communities with excellent care, we must begin by providing our employees with that same care and appreciation. We offer rich opportunities to develop and grow professionally, an environment of excellence in patient care, and the awareness that everything we accomplish is a direct outgrowth of the superb efforts and dedication of our employees. As a non-profit system of almost 4000 employees, we have won national acclaim for our cancer, cardiac, stroke, bariatric, breast imaging, and rehabilitation services. Position Summary The EHR Applications Analyst will have primary responsibility for requirement gathering, design, build/configuration, testing, validation and ongoing support of their assigned Epic application(s) and third-party systems related to those applications. The Analyst will be responsible for obtaining and maintaining in- depth knowledge of the software functionality and acquiring/utilizing knowledge of the operational workflows to be implemented with the Epic system. The Analyst will be responsible for coordinating aspects of planning, design, development, implementation, adoption, communication, maintenance and evaluation of existing or new functionality related to Epic and related information systems. Responsible for managing projects related to Epic and related third- party systems. Participates in on-call rotation including weekend and after-hours coverage as assigned. Responsibilities Job Roles Safety Manages processes effectively in regard to employee/patient safety. Record Keeping Maintains all required records, reports, statistics, logs, files and other documents, using the ITSM system as required. Process Improvement Promotes a culture of process improvement by participating in unit/department based programs that supports the system’s process improvement goals. Actively participates on system-wide or hospital-based teams as needed. Role Specific Responsibilities Understanding of the organization, users and workflow in the analyst’s assigned area. Ability to lead meetings, prioritize, resolve conflicts, manage issues, oversight and implementation of project Work with Epic TS and related Epic Application Analysts to manage complex issues and optimization. Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built. Thoroughly review, analyze and test every system change; follow proper change control processes. Assists in the development, implementation, education, evaluation, maintenance and coordination of Epic and related applications. Assists with and/or develops tip sheets or training documentation for new, or changes to current, workflows; communicate with department leadership and application users any specific information related to their application. Maintain an Epic user web account to access group discussions, white papers, training documents, new version training material and release notes. Attends webinars, seminars and workshops to learn about new developments and changing technology trends; may participate in testing new vendor provided software in a test environment for possible use by the health system. Maintain contacts with Epic partner and related vendors; attend product demonstrations, user group meetings, Epic sponsored webinars, and/or arrange to acquire and install system upgrades. Responsible for the coordination and completion of assigned projects, including project definition, assignment of task responsibilities, setting deadlines, and all other aspects of project management. Performs other related work as required. Trains and mentors team members. Strives to adhere to SIH Commitment to Care and ITS Core Competencies. Qualifications Education/Experience Associate’s degree in Business, IT or Healthcare Related field required or 2 years of IT or healthcare experience in lieu of degree. Licenses and Certification Relevant job related certifications with Epic application certification within 90 days of hire, as applicable.
