A German-speaking Customer Support Representative is open at our partner who is a leading provider of IT infrastructure services operating in Budapest. The company provides a professional working environment for fresh graduates as well and they can offer the chance to build up a career. Main Responsibilities:
Provide exceptional technical support for the company Handles incoming support channels to troubleshoot customer inquiries Escalate issues as needed in a timely manner with clear and effective communication. Utilizes in-house and third-party support tools and team resources necessary to solve or escalate customer issues and collaborate with teammates and colleagues Proactively identifies improvements to the product, identify bugs and otherwise determine high-impact opportunities to enhance the customer experience
Requirements
Fluency in English and German MS office skills Ability to organize own and other’s workload Excellent interpersonal and communication skills
The company can offer
Flexible work schedules Dynamic, international work environment Home office opportunity, language courses and different talent programs Chance to grow professionally in the field of finance within a multinational environment SAP & Finance trainings Language courses & talent programs Training opportunities & Stable Career Path Rewards & Bonuses Medicover private health care package and cafeteria benefits
What you need to do nowIf you have the required professional background and initial interest in the position, please apply below and send your English CV to us.
