IT Clinical Applications Analyst (FT) EPIC OpTime/Anesthesia – Remote Position Job ID: 004BFW BALLAD CORPORATE Information Technology – IT-ACUTE CLINICAL APPLICATIONS Full-time (scheduled 72 hrs or more per pay period) – Variable/On CallJob Description Scope of PositionMaintain regular communication with vendor representatives •Perform in-depth analysis of workflows, data collection, report details, and other technical issues •Investigate end users’ preference while making build decisions •Analyze business operations as they relate to build decisions •Analyze new functionality in releases to determine how it should be used •Review software, coordinate and test updates. •Review and test each new release. •Analyze data conversion needs. •Ensure that data coming across an interface meets the business need •Follow established policies and procedures for System. •Troubleshoot problems and questions from end users. •Responsible for timely management of all assignments, including ticket management and maintaining an up to date status in tracking system. •Tracks time to work efforts assigned and maintains time card appropriately. •Must execute text plans/scripts and provide input to maintain accuracy while keeping the content current. •Engages with other teams in coordination of work effort. •Assist with onboarding and precepting Level I analysts. •Act independently and manage meetings as needed. •Maintain professionalism in actions and words. •Responsible for other duties as assignedReporting RelationshipSee Table of OrganizationEducation/Licensure4 years IT experience with no degree. •Health Care experience preferred but not required •Expected to achieve software certification based on vendor recommendations and department requirements for application(s) supported within 6 months. Skills: •Demonstrates ability to meet deadlines. •Demonstrates the ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built. •Has gained and able to demonstrate in-depth knowledge of the software and how it meets customer needs. •Possesses an understanding of computer system capabilities to address process requirements. •Ability to integrate process steps and handoffs across disciplines / departments and drive teams to decisions. •Skilled at problem solving. •Strong communication skills – written and oral. •Excellent organizational skills. •Skilled in Microsoft Office products.Requirements No additional requirements from any stated in the above description.
