About SANS SANS Institute (SANS) launched in 1989 as a cooperative for information security thought leadership, it is SANS’ ongoing mission to empower cyber security professionals with the practical skills and knowledge they need to make our world a safer place. We fuel this effort with high quality training, certifications, scholarship academies, degree programs, cyber ranges, and resources to meet the needs of every cyber professional. Our data, research, and the top minds in cybersecurity collectively ensure that individuals and organizations have the actionable education and support they need. Join the SANS Team At SANS, our culture is defined by Mission, Brand, People. Our goal is to hire people who understand the importance of continuing to fight against the cyber security threats (Mission) while delivering the highest quality training (Brand) to our students. We want employees whose personal values align well with our culture of fairness, honesty, customer focus, and pragmatic approach (People). Summary of Position We are seeking a Junior Analyst – Business Analytics to join our team within the Business Analytics business unit. This role will help to define and design our business metrics dashboards, create operational reports, and drive the cleaning and standardization of our customer data. You will partner with other analysts, business, and product teams to develop hypotheses, deep dive into the data and build dashboards to measure business performance. Your success will lie in enabling leadership and managers to make better marketing and business decisions through data-informed analysis, context, and insights. You should be able to proactively look across the organization and understand how each team connects to the broader business objective, and help each team identify critical drivers of performance, and how to improve them. Beyond being an outstanding problem solver and analytical thinker, you’ll also need to have excellent skills in communication and collaboration. Key Responsibilities Support the definition of “metrics that matter” and build dashboards to track the health of our business activities. Continually update these “metrics” as we obtain more customer engagement data. Creates and maintains standard related reports to support operational and development needs. Manages reporting and requests for ad hoc reports to support sales, implementation, new product development, specials. Queries data warehouse and internal databases and prepares user friendly reports according to outlined requirements. Develops and maintains project plans. Manages small to medium sized projects, system enhancements impacting data management. Conducts root cause analyses, gathering data to pinpoint problem areas on which to focus, validating that the analysis is data driven, recommending and implementing solutions and evaluating those results, and implementing controls to monitor consistent use of the solution. Participates in design plans for implementation, produces user documentation and training materials. May conduct end user training. Provides status reports that give a detailed description of the current project’s progress and indicates time devoted to each task of the project; leads status meetings, creating agendas and documenting meeting minutes as needed. Identifies reporting needs based on system configuration and workflows and documents reporting requirements and testing of new reports in development prior to implementation to Production. Participates in initiatives or projects that support process improvements, leveraging new system capabilities or the integration of data/other applications into existing systems. Performs other duties as assigned. Basic Qualifications Bachelor’s degree in Data Science, Marketing, or Business Administration Minimum 2 years’ experience working in analytics Strategic and creative thinking abilities Comfort level with handling multiple projects at the same time Experience with data visualization Preferred Qualifications Experience with Tableau Reporting Relationships This position reports to the Director Business Analytics and has no direct reports. Work Environment Remote work environment. Equal Opportunity Employer SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources. California residents for SANS privacy notice for California job applicants The base salary range for this position is between $50,000 and $80,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. In addition, SANS provides the following benefits: Medical Dental Vision Short-Term Disability 401(k) with company match Employee Assistance Program Supplemental Life Insurance and AD&D Paid Time Off Company Paid Holidays Volunteer Paid Time Off Department Business Analytics Employment Type US Employee | Full-Time Minimum Experience Entry-level Compensation $50,000 – $80,000
