Information & Technology company looks for a French or German speaking MPS Deployment Project Coordinator colleague.
Why it is a good opportunity for you:
Value added processes, complex tasks – good motivator for long term Attractive work environment Good internal movement opportunities Corporate key client portfolio
What you will be doing:
Assist Project Manager (PM) in all phases of Implementation. Manage Siebel Service Requests and exceptions. Place orders and monitor orders/shipments to ensure delivery according to project schedule. Manage customer return orders as well as pickup & disposal of old devices. Work with internal supply chain personnel, transportation carriers, disposal partners, and installation partners to coordinate service delivery, gather data, and resolve issues. Work with customer personnel/Installation Partner on gathering data for existing assets, confirm deliveries, and other general assistance as directed by PM. Track in Seibel detailed order-to-invoice & returns data for all equipment shipped/returned/ disposed, as required invoicing customer, managing inventory, and reporting daily project status. Track consumption of customer P.O.’s and process hardware billing, when needed. Proactively support the PM in identifying and reconciling inventory discrepancies.
Escalate issues promptly and proactively work with stakeholders to avoid/mitigate future issues. Document all meeting data as appropriate; provide regular status reports to all team members, client, and internal management as directed by the PM. Provide accurate and timely information to management on the performance measurement, quality assurance, and customer satisfaction areas of the project (e.g. delivery timeliness) Assist in training/supporting new PM’s and DPC’s.
Requirements that make you the best candidate:
Fluency in English and French or German 2+ years experience preferred in hardware deployments, order management and logistics Proficiency with Microsoft Office tools: Excel, MS Project, Word, PowerPoint, Visio Strong Excel skills particularly important (writing formulas, pivot tables, data reconciliation) Experience with SAP and/or Siebel is a plus Excellent communication skills and customer service skills
Microsoft Word Microsoft Office Microsoft Project SAP Project Coordinator PowerPoint mps siebel Microsoft Visio deployment Microsoft Excel